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Issue 636487 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Feb 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Woke up to an important chrome update message, Now Gmail / Drive won't operate properly

Reported by g0o6le.g...@gmail.com, Aug 10 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.0.11536 Safari/537.36

Steps to reproduce the problem:
1. uninstalled chrome
2. reinstalled chrome
3. still won't work, using Torch while I wait for chrome to get fixed

What is the expected behavior?
When I try to print from my Drive, it is expected to load and print, not crash the system (Duh!) LOL

What went wrong?
I was updating a Google Document from my Drive, I clicked print and the browser crashed after 60+ seconds of loading. 

No other tab would open, closed out of everything, reopened & tried to clear cache/cookies, browser crashed again trying to load history page. Tried to uninstall, task manager found 6 open instances of chrome running, stopped all of them individually. Uninstalled chrome. 

Accessed my Drive through Torch browser successfully and printed document. NO ISSUE WITH TORCH

Rebooted computer. 

Reinstalled chrome, still crashes when trying to print, still cannot access chrome menu. 

Removed chrome again, that's the extent of my technical expertise.

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? N/A 

Chrome version: 47.0.0.11536  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 22.0 r0

Chrome is my browser of choice, but goddammit Google, you're the devil... I heart Android, I heart Chromecast, I even have the good ole LG GoogleTV! 
Ohhhh Google, my heart hurts, I am a super loyal fan.. Please don't make me sell my soul just so all my stuff can work!

Thanks!
 
Cc: rnimmagadda@chromium.org
Labels: Needs-Feedback
Unable to repro this issue on Windows 10 for Google Chrome Stable Version - 52.0.2743.116 

Screen-recording is attached.

@g0o6le.girl: Could you please perform the steps mentioned beneath and let us know your observations.

1. Remove some data from your PC (make sure there is enough space in your PC)
2. Uninstall Google Chrome.
3. Go to -> C:\Program Files\Google\Chrome  and
4. Go to -> C:\Users\<YourUserName>\AppData\Local\Google\Chrome or the entire Google folder.
5. Install Google Chrome Latest Stable Version.
6. Re-test the same on a clean profile [chrome://settings -> Add Person -> Do not Login]
7. Provide us the Crash ID [chrome://crashes] if it is still crashing.

Thank you.
636487.mp4
3.8 MB View Download
Components: Blink>Messaging
Components: -Blink>Messaging
"Blink>Messaging" is used for JS MessageChannel API and wouldn't be appropriate for this issue.
> @g0o6le.girl

Thank you for reporting this. Your Chrome version (47) looks very old. Could you try the latest stable version (52) as the comment #1?
Components: Platform>Apps
Status: WontFix (was: Unconfirmed)
Closing this issue as there is no update from reporter  for longer duration. Please feel free to raise a new issue , if you face any issues in latest chrome channels.

Thanks!

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