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Issue 635559 link

Starred by 11 users

Issue metadata

Status: Archived
Owner: ----
Closed: Sep 13
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 1
Type: Bug



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Can not copy / paste an image from the clipboard to Hangouts.

Reported by pisarev...@gmail.com, Aug 8 2016

Issue description

Chrome Version       : 52, 53, 54
URLs (if applicable) : any image from web
Other browsers tested: IE, Edge, Chrome (52, 53, 54)
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
Appears only on Windows 7, 10.
         IE: FAIL, sometimes Hangouts hangs, relaunches and asks to login.
       Edge: FAIL, sometimes Hangouts hangs, relaunches and asks to login.
     Chrome: FAIL, sometimes Hangouts hangs, relaunches and asks to login.

What steps will reproduce the problem?
(1) RMB on any image - Copy picture
(2) Ctrl - V or RMB - Paste it to the Hangouts (any instance).

What is the expected result?
Image is pasted to the chat.


What happens instead?
Nothing happens or Hangouts hangs and asks to login.
 
Labels: Needs-Bisect
I acknowledge the problem
ScreenCaptureProject1.mp4
8.4 MB View Download
Windows 10 Enterprise
Chrome 54.0.2816.0 dev-m (64-bit)
Google Hangouts 2016.617.425.12

Cc: ranjitkan@chromium.org
Labels: -Type-Bug -Pri-3 -Needs-Bisect M-54 ReleaseBlock-Stable OS-Windows Pri-1 Type-Bug-Regression
Owner: sfiera@chromium.org
Status: Assigned (was: Unconfirmed)
Summary: Can not copy / paste an image from the clipboard to Hangouts. (was: Can not paste an image from the clipboard to Hangouts.)
Able to reproduce the issue on chrome dev version 54.0.2824.0 on Windows 10. Actually Issue is that image is not getting copied before pasting. Below are the bisect Details for the same:

Bisect Info:
============
54.0.2793.0 - Good Build
54.0.2796.4 - Bad Build

Bisect URL: https://chromium.googlesource.com/chromium/src/+log/075682d2247db4715899446dfcebd22ba952882a..d4179235b928634aeadb0c3379d385caf0ad3a07

Change Log: https://chromium.googlesource.com/chromium/src/+/948c97f9e065bfb4cd9c7d4da5bb942f0a154455
Review-Url: https://codereview.chromium.org/2144733004

sfiera@: Request you to please take a look into it. Please help us to reassign if not with respect to your changes. 

Steps:
======
Launch chrome on Windows 10, Search chrome 
Copy chrome Image displayed from search result and try pasting it on a Mspaint editor.

Observed that unable to paste the image or say that images does not gets copied.

Comment 5 by sfiera@chromium.org, Aug 10 2016

Owner: ranjitkan@chromium.org
I'm unable to investigate as I don't have a Windows machine, nor do I know where to redirect to. My change didn't touch anything platform-specific and I can confirm that image copy-paste via RMB works fine on latest Chrome Canary Mac.
Components: UI>Browser
Labels: Needs-triage
Owner: ----
Status: Untriaged (was: Assigned)
@ sfiera: Thanks for the update,

This is a Windows 10 Specific Issue. Adding Needs-Triage Label. and adding UI>Browser component so that component owners can triage it.

Thanks.!
Labels: Hotlist-ConOps
Repro'ed this issue on Windows machine.

After copying image, I was not able to paste it on hangouts.google.com but was able to paste the image in MS Paint.
Cc: tkonch...@chromium.org
Labels: -Needs-triage Needs-Feedback
Able to repro the issue on win10 chrome version 54.0.2836.0 - copy pasting any image in hangout window doesnt work.

Image can be pasted from clipboard to paint.

This issue can bee seen from M45 builds to latest canary. Hence can be considered a non regression issue.

 pisarevden@, Could you please let us know whether this is working fine in any other browser?
@tkonch...
I'm on win10
RMB on image - Copy image
RMB in text input field in Hangouts - Paste
Nothing happens or text input field looses caret and unable to write anything and then Hangouts hangs on:
Chrome 54.0.2835.0 canary (64-bit)
Chrome 53.0.2785.70 beta-m (64-bit)
Edge 25.10586.0.0
Firefox 48.0
Btw simple drag-and-drop an image works perfectly.

Comment 10 by ajha@chromium.org, Aug 25 2016

Labels: -ReleaseBlock-Stable
Removing the blocker label as per C#8 and C#9.
Status: Available (was: Untriaged)

Comment 12 by wfh@chromium.org, Aug 29 2016

Cc: wfh@chromium.org
can you confirm discrepancy between #4 and #8 - is this a regression or has this been like this for a while?
Only #8 is correct.
Cc: enne@chromium.org mkwst@chromium.org ligim...@chromium.org
Components: Platform>Apps>Hangouts
Labels: -Needs-Feedback -Type-Bug-Regression Proj-Windows10 Type-Bug
From the above comments (#8 & #9), this is a non regression issue and persist across chrome/Edge/FF in Win 10.

Lopping to few folks who recently fixed Hangout issues for finding an owner.


Project Member

Comment 15 by sheriffbot@chromium.org, Sep 1 2017

Labels: Hotlist-Recharge-Cold
Status: Untriaged (was: Available)
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue.

Sorry for the inconvenience if the bug really should have been left as Available. If you change it back, also remove the "Hotlist-Recharge-Cold" label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: Archived (was: Untriaged)
Archiving old bugs that haven't been actively assigned in over 180 days.

If you feel this issue should still be addressed, feel free to reopen it or to file a new issue. Thanks!

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