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Issue 635260 link

Starred by 6 users

Issue metadata

Status: WontFix
Owner:
Closed: Sep 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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Flash crashes on playing live Olympics

Project Member Reported by rohi...@chromium.org, Aug 6 2016

Issue description

Google Chrome	53.0.2785.47 (Official Build) beta (64-bit)
Platform	8530.43.0 (Official Build) beta-channel samus
ARC	3117197
JavaScript	V8 5.3.332.26
Flash	22.0.0.209-r1

What steps will reproduce the problem?
(1) Go to http://stream.nbcolympics.com/nbc-day-1-daytime-pt to watch live Olympics.
(2) Use you cable credentials. e.g. Comcast, Dish,...

Result:
Flash crashes when the player is initializing.


No crash reports are generated under chrome://crashes
 
Cc: keta...@chromium.org patricia@chromium.org
Reply videos are fine.

Not sure if this is reproducible with M52.

Comment 5 by dymp...@gmail.com, Aug 8 2016

I sent feedback this afternoon about 4pm EDT, then went to
 
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager08.html

In the Protected Content Playback Settings panel > reset license files > shutdown and restarted.

Seems to have fixed the issue.

Version 52.0.2743.116 (64-bit)
Platform 8350.68.0 (Official Build) stable-channel auron_yuna
Firmware Google_Auron_yuna.6301.59.8




Cc: ovanieva@chromium.org
+ovanieva@ fyi if ConOps gets more reports for this crash.
Resetting license doesn't fix the crash for me.

dymphep@ did you sign out and sign in on the site as well?

Comment 8 by dymp...@gmail.com, Aug 8 2016

I don't think so. I remember having to sign in on both chromebooks once and checked the remember me or something to that effect. I now can't find sign in or sign out on the website.

I only had the flash crashed on Acer 15 
Version 52.0.2743.116 (64-bit)
Platform 8350.68.0 (Official Build) stable-channel auron_yuna
Firmware Google_Auron_yuna.6301.59.8

The Asus Flip has been crash free, however now using the (better) Android app.
Version 53.0.2785.47 beta
Platform 8530.43.0 (Official Build) beta-channel veyron_minnie
ARC Version 3117197
Firmware Google_Veyron_Minnie.6588.197.0

Comment 9 by dymp...@gmail.com, Aug 8 2016

I spoke too soon. Feedback 11:01 EDT
Screenshot 2016-08-08 at 11.01.51 AM.png
420 KB View Download

Comment 10 by dymp...@gmail.com, Aug 8 2016

I believe it's only the gold zone website.
http://stream.nbcolympics.com/gold-zone-day-3

Without restoring or doing anything else from the above crash page, went to 2 different live streams with any problems.

http://stream.nbcolympics.com/fencing-blue-womens-individual-sabre-rounds-quarterfinals?chrcontext=citi

http://stream.nbcolympics.com/mens-water-polo-preliminary-round-match-9

Comment 11 by dymp...@gmail.com, Aug 8 2016

Crash sites seem to be the corresponding cable tv channels that have a question mark here http://www.nbcolympics.com/tv-listings. See screenshot

http://stream.nbcolympics.com/nbcsn-day-3
http://stream.nbcolympics.com/bravo-day-3
http://stream.nbcolympics.com/usa-day-3

No crash, no question mark http://stream.nbcolympics.com/nbc-day-3-daytime-et-ct
Screenshot 2016-08-08 at 11.24.34 AM.png
256 KB View Download
For me all channels are with a question mark so all of them are crashing.

Is http://stream.nbcolympics.com/nbc-day-3-daytime-et-ct streaming live? If not, it won't crash.
Labels: M-54
reproduce on M-54. Is the issue related to 600585?

Comment 14 Deleted

Looks like NBC fixed something at their end and the crash is no longer reproducible.

Comment 16 by dymp...@gmail.com, Aug 9 2016

Not so for me. http://stream.nbcolympics.com/nbcsn-day-4
Screenshot 2016-08-09 at 5.50.22 PM.png
155 KB View Download
If I select a particular live event or sport, it works for me. But selecting a live TV (from right side), Flash crashes. 
 Issue 635636  has been merged into this issue.
Status: WontFix (was: Untriaged)
Olympics is done. We will see in 2018/2020.

Comment 20 by ihf@chromium.org, Sep 1 2016

Adobe is discussing a fix for this, it was a sandbox issue. But it is not clear when we will get the update and how to test.
Why is this issue being tagged as "wont be fixed". I am also seeing this issue with regular stream on nbcsports. Here is the link to the issue I filed: https://groups.google.com/a/googleproductforums.com/d/msgid/chromebook-central/780d31bc-d521-40b9-9a1b-d94cba90adb7%40googleproductforums.com.
Seems to be a recent regression as per the group discussion. 

Vin/Joseph, could you follow up this regression using a new crbug?
follow up this issue on 645766

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