New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 635049 link

Starred by 16 users

Issue metadata

Status: Archived
Owner:
Closed: Aug 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



Sign in to add a comment

No easy access to Google Cast device settings

Reported by dymp...@gmail.com, Aug 5 2016

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 8350.68.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36
Platform: 8350.68.0 (Official Build) stable-channel auron_yuna

Steps to reproduce the problem:
With the extension installed also:

chromecast.com/setup is redirected to 
chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_setup/index.html#setup

change #setup to #management redirected to
chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_setup/index.html#devices

click on gear icon to
chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_setup/index.html#devices/192.xxx.0.

On Beta  53.0.2785.47 beta.

Google Cast was not installed
Installed from Web Store
Shows on toolbar but not in chrome://extensions

chromecast.com/setup redirect to chrome://cast/#devices. But can copy and paste
chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_setup/index.html#devices/192.xxx.0.x

What is the expected behavior?
Access to settings from the extension or Chrome OS 
status area > cast devices available

What went wrong?
Media router disabled access to Google cast device settings

WebStore page: chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_setup/index.html#devices

Did this work before? Yes Before media router was enabled

Chrome version: 52.0.2743.116  Channel: stable
OS Version: 8350.68.0
Flash Version: Shockwave Flash 22.0 r0

Workaround - disable chrome://flags/#media-router

feedback sent via right click on extension > report an issue
 
"Media router disabled access to Google cast device settings" is a significant issue for the users who do not have smart phones. Expectation is that ChromeOS device can handle all necessary tasks related to Chromecast.

#CBC-RS/TC-watchlist
Adding, from the perspective of a T C in Chromebook Central AND Google Cast  GPF's:

If for any reason your Chromecast drops the connection, and asks to be restarted, you CANNOT do this from the Android App, since it will not find the Chromecast.  Happened to me last week, after a short power outage.  Disabling the media router, via that flag, then allows you to use the Cast Extension to get things back in order.

The unsophisticated Chromebook OR Chrome Browser user will not know how to set flags, causing more headaches in the respective GPFs.
All of these settings are no longer accessible:

Changing the WiFi network your device is connected to
Ability to rename your device
Backdrop preferences
Resolution, bitrate, quality, etc.
Rebooting
Factory Data Reset

Many users on the forum have also reported that they are now unable to cast a single screen or pick a screen to cast.
Cc: lcwu@chromium.org mfo...@chromium.org vadimgo@chromium.org
Labels: Chromecast
+cc some folks to triage this

(This bug is gaining traction on Reddit/G+)
This issue may be related: I'm unable to cast a Chrome tab to a Hangout video call on Chrome OS Stable 52.0.2743.85. Hangout calls are not in the list of Chromecast devices of the cast dialog, more details here:

https://productforums.google.com/forum/#!topic/chromebook-central/jB7SuQ7zARU

Comment 6 by mfo...@chromium.org, Aug 16 2016

Owner: sko...@chromium.org
Status: Untriaged (was: Unconfirmed)
+skonig to get on his radar.

paolo.amoroso@gmail.com: Make sure you have the Media Router icon in your toolbar.  If you don't, install/enable the previous Cast extension.  When you right-click on the icon, is "Enable Cloud Services" checked?


Comment 7 by mfo...@chromium.org, Aug 16 2016

Components: -Platform>Extensions Blink>PresentationAPI

Comment 8 by sko...@chromium.org, Aug 17 2016

Labels: M-53
Status: Fixed (was: Untriaged)
In M53 you can right-click on the Cast toolbar icon and choose "Manage Cast Devices" to access device setup and management.  You can also access this page directly via chromecast.com/setup.
Great.  All this needs to be clearly put into the Help Center.  :)
Thanks to the devs for this. I've been testing the M53 solution on Chrome OS over the past several days on my Chromecasts 2013 and 2015 and my Chromecast Audio units. The implementation is perfect, and with the MD design both functionality and aesthetics are excellent.

Testing the same solution on Chrome (Windows 10), selecting "Manage cast devices" sometimes results in a blank screen.

Comment 11 by dchan@google.com, Jan 21 2017

Labels: VerifyIn-57

Comment 12 by dchan@google.com, Mar 4 2017

Labels: VerifyIn-58

Comment 13 by dchan@google.com, Apr 17 2017

Labels: VerifyIn-59

Comment 14 by dchan@google.com, May 30 2017

Labels: VerifyIn-60
Labels: VerifyIn-61

Comment 16 by dchan@chromium.org, Oct 14 2017

Status: Archived (was: Fixed)

Sign in to add a comment