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Issue 633876 link

Starred by 5 users

Issue metadata

Status: Verified
Owner:
Last visit > 30 days ago
Closed: Aug 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 0
Type: Bug-Regression



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Regression: Shockwave flash crash on http://drmtest2.adobe.com/AccessPlayer/player.html

Project Member Reported by ajha@chromium.org, Aug 3 2016

Issue description

Version: 53.0.2785.45
OS: Windows 8.
Flash version: 23.0.0.111

What steps will reproduce the problem?
(1) Launch chrome and go to http://drmtest2.adobe.com/AccessPlayer/player.html
(2) Play the video and observe.
(3)

What is the expected output?
> Video should play

What do you see instead?
> Video doesn't play and Shockwave flash crashes.

Please use labels and text to provide additional information.

 

Comment 1 by ajha@chromium.org, Aug 3 2016

Cc: pbomm...@chromium.org gov...@chromium.org ligim...@chromium.org
Labels: -Needs-Bisect ReleaseBlock-Beta hasbisect
Owner: kulshin@chromium.org
Status: Assigned (was: Untriaged)
Summary: Regression: Shockwave flash crash on http://drmtest2.adobe.com/AccessPlayer/player.html (was: http://drmtest2.adobe.com/AccessPlayer/player.html crashes on 53.0.2785.45)
This is a regression issue on the latest beta(53.0.2785.45, crash id: e850a4c200000000, bf1b177e00000000 flash version: 23.0.0.111) from the last beta(53.0.2785.34, flash version: 22.0.0.209) seen only on Windows(7/8/10).

Issue is seen on the latest canary(54.0.2817.0, crash id: 38ab8f7e00000000) as well.

Crash is triggered playing the first Media URL: http://drmtest2.adobe.com/Content/FAXS4/Anonymous_LOCAL/sample.mp4.m3u8 and other 2 URLs are working fine.

Bisect result on M-53:
======================
good: 53.0.2785.41(22.0.0.209)
bad: 53.0.2785.43(23.0.0.111)

Changelog: https://chromium.googlesource.com/chromium/src/+log/53.0.2785.41..53.0.2785.43?pretty=fuller&n=10000

Crash ids don't have any symbols so unable to find the suspect using code search. There is https://codereview.chromium.org/2204443002 'dwrite_font_proxy_init_win.cc' flash related change in the above changelog.

kulshin@: Could you please take a look at this.

Note: This is working fine on the 52.0.2743.116 which has the flash version: 22.0.0.209.


633876_expected.png
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633876_Actual.png
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Comment 2 by ajha@chromium.org, Aug 3 2016

Note: Issue is reproducible with and without launching chrome with '--enable-features=BlockSmallPluginContent'
Project Member

Comment 3 by sheriffbot@chromium.org, Aug 3 2016

Labels: Fracas FoundIn-M-54
Users experienced this crash on the following builds:

Win Dev 54.0.2810.2 -  1.09 CPM, 619 reports, 95 clients (signature da39a3ee_5e6b4b0d_3255bfef_95601890_afd80709)
Win Canary 54.0.2816.4 -  21.22 CPM, 118 reports, 29 clients (signature da39a3ee_5e6b4b0d_3255bfef_95601890_afd80709)

If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates.

- Go/Fracas

Comment 4 Deleted

Cc: anan...@chromium.org
Cc: lafo...@chromium.org
Seems like this is an issue due to Flash version 23.0.0.111 on M53 & M54.
Labels: HasTestcase
Labels: -Pri-1 Pri-0
Raising to P0 as this is blocking today's beta release.
Project Member

Comment 10 by sheriffbot@chromium.org, Aug 3 2016

Labels: FoundIn-M-53
Users experienced this crash on the following builds:

Win Canary 54.0.2817.0 -  13.53 CPM, 67 reports, 13 clients (signature da39a3ee_5e6b4b0d_3255bfef_95601890_afd80709)
Win Beta 53.0.2785.34 -  0.18 CPM, 134 reports, 75 clients (signature da39a3ee_5e6b4b0d_3255bfef_95601890_afd80709)

If this update was incorrect, please add "Fracas-Wrong" label to prevent future updates.

- Go/Fracas
Cc: kulshin@chromium.org
Owner: smori...@adobe.com
I am able to reproduce in latest Beta-53.0.2785.45 (Official Build) (64-bit) and Canary- 54.0.2817.0.Flash version : 23.0.0.111.

Crashes Consistently in DRM testing site: 

URL: http://drmtest2.adobe.com/AccessPlayer/player.html , Select Media URL :http://drmtest2.adobe.com/Content/FAXS4/Anonymous_LOCAL/sample.mp4.m3u8

Tested in normal Flash sites also. Couple of times encountered crash in cnn.com but inconsistent.

http://www.cnn.com/videos
http://www.espn.com/video/
http://www.fox.com/watch/736369219999/7761554688
https://www.twitch.tv/

Guessing this is due to new flash version.Lopping to Adobe folks.

In the meantime, to get Beta unstuck, would it make sense to rollback Flash and retrigger the build?
Thanks Anthony, we are on the process of rolling back and triggering a new candidate.
Cc: ste...@adobe.com
CC-ing Joe who is working on crash issues on DRM.

Today, Adobe delivered new Beta builds (23.0.0.126) to Google. Adobe DRM team is aware of that there are crash issues in 23.0.0.111. It looks some of them are fixed in 23.0.0.126, but still it is not perfect.
Labels: TE-Verified-53.0.2785.46
Confirming that crash is fixed with the previous flash version: 22.0.0.209
53.0.2785.46 (Official Build) (64-bit).

Comment 16 by ajha@chromium.org, Aug 4 2016

Labels: TE-Verified-M53
Confirming that, no crash is seen on 53.0.2785.46(flash version: 22.0.0.209) on Windows-7,8,10.

Latest canary with the reverted flash version: 23.0.0.111 is not available due to Issue 634214, hence unable to verify the same on M-54.
Labels: -ReleaseBlock-Beta -M-53 ReleaseBlock-Dev M-54
DRM Video is not playing in latest canary- 54.0.2819.0 (Official Build) canary (64-bit) with flash version : 23.0.0.126.

Flash is not crashing but videos are not loading.

steele@ can we have the latest update, blocking dev channel release, please get this fixed asap.
There won't be a new build (of Flash Player) in time for the next Dev channel cut.  If the would be advisable to rollback Flash to the LKGR on trunk, so that the Dev cut will be viable.
Dimu@, please roll back to Flash version 22.0.0.209 on trunk to unblock next week Dev.

 

Project Member

Comment 20 by bugdroid1@chromium.org, Aug 4 2016

The following revision refers to this bug:
  https://chrome-internal.googlesource.com/chrome/src-internal.git/+/705107feb32165c1346259c135941c7fb52066a3

commit 705107feb32165c1346259c135941c7fb52066a3
Author: Di Mu <dimu@chromium.org>
Date: Thu Aug 04 22:57:22 2016

Comment 21 by dimu@google.com, Aug 4 2016

I reverted the recent 2 flash roll CLs, now trunk Flash version is back to 22.0.0.209.
Thank you Di.

Test team, please make sure that next canary has Flash #22.0.0.209 and it works (no crash and video loads fine).
Verified the fix works fine on current canary build Version 54.0.2820.2 canary (64-bit) - Win7/64 bit.

Adobe Flash Player - Version: 22.0.0.209
Please mark this bug as Fixed as this is working fine as per # 23.
Status: Fixed (was: Assigned)
Labels: TE-Verified-M54 TE-Verified-54.0.2820.2
Status: Verified (was: Fixed)

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