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Issue 632769 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Aug 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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New UI scaling issue on high DPI display

Reported by astalema...@gmail.com, Jul 29 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.34 Safari/537.36

Steps to reproduce the problem:
1. Have Chrome as default browser and no instances already running
2. Have Windows display scaling set to 125%
3. Open a web link through an outside program which has "Disable display scaling on high DPI setting" ENABLED under program properties (ex. through a launcher in Rainmeter)
4. Chrome will open with the UI appearing way larger than it should, as if the entire program has been scaled up

What is the expected behavior?
Chrome's UI should appear properly scaled to my display and with a consistent appearance no matter where it is launched from (see comparison GIF attached)

What went wrong?
Appears that Chrome is retaining the display scaling settings of the program I'm launching it from, ignoring my system settings and creating an inconsistent experience. 

This problem does not occur in the stable build as of 7/29, only in the latest update to the beta channel.

I've turned my two screenshots into a GIF so it's easier to see the difference: http://imgur.com/a/e9lpQ 

Did this work before? Yes Before the latest Chrome beta update pushed to me on 7/29/2016. I have used Chrome for 3 years on a high DPI display and never encountered this problem.

Chrome version: 53.0.2785.34  Channel: beta
OS Version: 10.0
Flash Version: Shockwave Flash 22.0 r0

Enabling or disabling the "Disable display scaling on high DPI setting" setting for Chrome.exe makes no impact.
 
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Bloated.png
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Labels: Needs-Bisect
Cc: ashej...@chromium.org
Labels: Needs-Feedback
@astalemarshmallow: Thanks for the report. I tried reproducing the above issue with the steps provided by you, but got stuck at step 3. I am not able to find the option which you have mentioned in comment#3 for Rainmeter.

I would request you to please provide us with the screen-cast, which will help us triage the above issue further.

I really appreciate your help.

Thank you!
Labels: -Needs-Feedback -Needs-Bisect
Status: WontFix (was: Unconfirmed)
Marking the above issue as Wontifx, since there is not update from the reporter.

However, feel free to report a new issue if encountered with any issue again with newer version of chrome.

Thanks for your continued interest in Chrome Browser.


Sorry for dropping out.

Can report this problem is still occurring as of 54.0.2840.16 beta-m

I've found that adding --force-device-scale-factor to the launch shortcut seems to fix the issue. Not sure if that helps. Other than that, don't know what other information I can provide. 

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