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Files stuck in Google cloud print (HP office jet color X555)
Reported by
vvn.12...@gmail.com,
Jul 27 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0 Steps to reproduce the problem: 1. Send a file to print on GCP 2. Notice file getting queued but not print 3. Send another file to print 4. First file gets printed 5. File in sepe 3 now queued What is the expected behavior? Expected behavior is for a file to get printed as soon as GCP receives it. However I notice the file gets queued until the next print job is sent. What went wrong? It is unknown what went wrong. Nothing was changed on the printer side or the application sending the print jobs. Did this work before? Yes February 2016 Chrome version: 51.0.2704.103 Channel: n/a OS Version: 6.1 (Windows 7, Windows Server 2008 R2) Flash Version: Shockwave Flash 22.0 r0 We have 5 HP printers of the same model exhibiting the same behavior with different google accounts. We usually send pdf's and tried word documents as well. Please follow the link below to view the issue on Google forum: https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/chromebook-central/pt6A_NuQPZs/w8Nixt_5BAAJ
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Jul 30 2016
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Jul 31 2017
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot |
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Comment 1 by brajkumar@chromium.org
, Jul 29 2016