New issue
Advanced search Search tips

Issue 631495 link

Starred by 2 users

Issue metadata

Status: Archived
Owner: ----
Closed: Jul 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

Can't install Chrome Remote Desktop Host without admin privileges

Reported by dblagent...@gmail.com, Jul 26 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.82 Safari/537.36

Steps to reproduce the problem:
1. Install Chrome Remote Desktop (CRD) App on a computer running Win 7 without admin privileges.
2. Launch the app
3. Under "My Computers" click "Enable remote connections
4. It asks you to download CRD Host Installer; click "Accept and Install"
5. A prompt opens asking you to save a file named "chromeremotedesktophost.msi"; save the file.
6. Find the file on the Windows computer and double click it.
7. Windows asks if you want to run the file; click "Run"
8. Installation process begins but is interrupted by a prompt saying "You do not have sufficient privileges to complete this installation for all users of the machine. Log on as administrator and then retry this installation."
9. Click "OK" button; installation of CRD host fails.

What is the expected behavior?
The CRD Host should install

What went wrong?
Windows blocked the CRD Host from installing due to insufficient admin privileges. See the attached image.

WebStore page: https://chrome.google.com/webstore/detail/chrome-remote-desktop/gbchcmhmhahfdphkhkmpfmihenigjmpp?utm_source=chrome-ntp-icon

Did this work before? Yes A year or two ago (yeah, I know that's not very specific)

Chrome version: 52.0.2743.82  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 22.0 r0

I was able to install the CRD Host file without admin privileges a year or so ago. I believe it auto-updated in the background after I initially installed it (like what Chrome does). I recently had to uninstall it and now I can't install it.
 
Screenshot.png
73.1 KB View Download
Project Member

Comment 1 by sheriffbot@chromium.org, Jul 27 2017

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Sign in to add a comment