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Issue 630912 link

Starred by 1 user
Status: Verified
Owner:
█ mgiuca@chromium.org
Long OOO (go/where-is-mgiuca)
Closed: Jul 2016
Cc:
█ phajdan.jr@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 1
Type: Bug



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Cannot install Chrome on Ubuntu 16.04

Project Member Reported by mgiuca@chromium.org, Jul 25 2016 
Version: 52.0.2743.82
OS: Linux (Ubuntu 16.04)

What steps will reproduce the problem?
(1) https://www.google.com.au/chrome/browser/desktop/ and download the .deb package.
(2) Run the downloaded .deb package. It opens in Ubuntu Software Center. Click install.
(3) Install fails silently. Manually run "sudo dpkg -i google-chrome-stable_current_amd64.deb".

What is the expected output?
That either step 2 or step 3 installs successfully.

What do you see instead?
Step 2 fails silently.
Step 3 reports the following error:

dpkg: dependency problems prevent configuration of google-chrome-stable:
 google-chrome-stable depends on libappindicator1; however:
  Package libappindicator1 is not installed.

This can be worked around by subsequently typing "sudo apt-get -f install", but users should not have to go through this process.

Reproduced on 3 separate machines (all running Ubuntu 16.04). Further reports here:
- http://askubuntu.com/questions/764040/im-having-a-hard-time-installing-google-chrome-on-16-04-lts-please-help (Ubuntu 16.04)
- https://forums.kali.org/showthread.php?22243-Google-chrome-not-installing-properly (On Kali Linux from 2014)

Not clear why the package manager is not just automatically fetching the dependency, or whether we can fix this on the Chrome side.

Attached full log of installation attempts.
install-chrome-ubuntu-16.04.txt
3.3 KB View Download

Comment 1 by mgiuca@chromium.org, Jul 25 2016 

Hmm, I think dpkg *may* be WAI:
http://askubuntu.com/questions/40011/how-to-let-dpkg-i-install-dependencies-for-me

(Not sure if dpkg -i is supposed to install dependencies.) However, the fact that it is failing to install in Ubuntu Software Center is still a problem and is probably preventing most Linux users from installing Chrome.

Comment 2 by mgiuca@chromium.org, Jul 26 2016

Status: Verified (was: Available)
Did some research. This is:
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1573408

Apparently all third-party .deb packages were broken in GNOME Software (which replaces Ubuntu Software Center in Ubuntu 16.04).

It was broken in gnome-software 3.20.1+git20160420.1 which was included in the 16.04 Desktop ISO. This has been fixed in gnome-software 3.20.1+git20160426, and that fix is apparently included in the 16.04.1 Desktop ISO (which was released last week).

I have verified that it works in the latest version of gnome-software. (Not going to verify that the 16.04.1 ISO works.) Users affected by this should first run software updates on the device (which updates gnome-software), then attempt to install Chrome again.

Comment 3 by mgiuca@chromium.org, Jul 26 2016

Cc: -mgiuca@chromium.org
Owner: mgiuca@chromium.org
►

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