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Issue 628829 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 629021
Owner:
Last visit > 30 days ago
Closed: Jul 2016
Cc:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug

Blocked on:
issue 628040



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Frequent "aw, snap" from hangouts app

Project Member Reported by abodenha@chromium.org, Jul 16 2016

Issue description

Version: 53.0.2785.15
OS: Chrome

What steps will reproduce the problem?
(1) Use hangouts packaged app


What is the expected output?
No kaboom

What do you see instead?
Frequent kaboom

 Bug 610902  is preventing us from getting a stack from the crash.

Grab the dump from https://crash.corp.google.com/browse?q=ClientID%3D%278B01311104654E1884B1A1D77145CAC7%27&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D&stbtiq=&reportid=9237537600000000&index=1#0

Hopefully we can somehow get our hands on symbols and analyze locally with gdb.
 
btw disabling blue tooth helps mitigate this bug (so far no crashes in 30 minutes)  - will update this bug if I see this crash with BT disabled.
nope spoke too soon - still crashes.  Maybe I need to restart Chrome.
Blockedon: 610902
Blockedon: -610902 628040
This is actually getting bit by a different crash server issue.
Cc: mmentovai@google.com w...@chromium.org
mmentovai@ I'm told you might be able to help someone work around 628040 to analyze a crash locally?

Comment 6 by mark@chromium.org, Jul 18 2016

Cc: -mmentovai@google.com mark@chromium.org
Labels: M-53

Comment 8 by warx@chromium.org, Jul 18 2016

cannot reproduce on veyron_speedy with the same chrome version. Which device it is on?
This happens to me on Samus.

Comment 10 by warx@chromium.org, Jul 18 2016

Cc: khmel@chromium.org
Samus may be arc related. +khmel@, what do you think? 
I don't have a samus device on hand to repro the bug. Anyone can borrow me one? tks
I have a samus device you can borrow.
Cc: derat@chromium.org
+derat@ for ideas.

Comment 13 by derat@chromium.org, Jul 18 2016

Is https://chrome.google.com/webstore/detail/google-hangouts/nckgahadagoaajjgafhacjanaoiihapd the app in question?

Does it run (and crash) on dev builds? If so, any luck getting symbols from there yet?

Comment 15 by derat@chromium.org, Jul 18 2016

Is the crash server's "stable signature" a good way of identifying this particular crash? There are other null pointer segfaults with the same signature from other boards where I'm not sure that ARC++ is currently enabled (e.g. peppy). It seems like samus is disproportionately represented for this signature, though, though.
This might be a dupe of  bug 628525 . The symptoms in  bug 629021  sound very similar.
Mergedinto: 628525
Status: Duplicate (was: Assigned)

Comment 18 by sahel@chromium.org, Jul 20 2016

Status: Assigned (was: Duplicate)
Mergedinto: -628525 629021
Status: Duplicate (was: Assigned)

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