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Issue 627144 link

Starred by 4 users

Issue metadata

Status: Duplicate
Owner: ----
Closed: Sep 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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go/present does not always work.

Project Member Reported by viviantsai@google.com, Jul 11 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36

Steps to reproduce the problem:
1. go/present
2. join hangout
3. share my entire screen (or share just hangouts)
4. Browser crashes.  
5.  If I open Chrome up again, it asks to restore pages, and I say yes and try 1-3 again and browser keeps crashing until I reboot the computer.

What is the expected behavior?
I can present my entire screen or just hangouts without the browser crashing and me having to reboot.

What went wrong?
Browser crashes.

Crashed report ID: No.

How much crashed? Whole browser

Is it a problem with a plugin? N/A 

Did this work before? Yes It is off and on.  Even throughout one day it could work and then another meeting it won't.  

Chrome version: 51.0.2704.103  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 22.0 r0

bug number 29868275 (b/29868275) states that we should follow up using this resource
 
Crash ID ab5ae13600000000 (de0f7b9c-1e70-4c31-8471-e674f843be85)

Please cc Jack on this ticket.  I didn't see a way to cc him on it: ctrobaugh@google.com

Cc: ctrobaugh@google.com
Adding ctrobaugh on the CC list
Cc: durga.behera@chromium.org
Labels: M-51 Needs-Feedback
Stack Trace:
==============
Thread 41 CRASHED [EXCEPTION_ACCESS_VIOLATION_READ @ 0x0000020023b93ff4 ] MAGIC SIGNATURE THREAD
0x00007ffd7b0d3d66	(msvcrt.dll + 0x00073d66 )	memcpy
0x00007ffd6c346198	(Magnification.dll + 0x00006198 )	CMilMagnifier::FilterTextureD3D9(unsigned long,int *)
0x00007ffd6c344f03	(Magnification.dll + 0x00004f03 )	CMilMagnifier::UpdateContentSurfaces(unsigned short,unsigned short,unsigned __int64 *)
0x00007ffd6c344ad6	(Magnification.dll + 0x00004ad6 )	CMilMagnifier::ProcessGdiDesktopBits(unsigned long,tagPAINTSTRUCT *)
0x00007ffd6c343e1a	(Magnification.dll + 0x00003e1a )	CMilMagnifier::SetSource(tagRECT)
0x00007ffd6c342733	(Magnification.dll + 0x00002733 )	Magnifier_WndProc(HWND__ *,_WM_VALUE,unsigned __int64,__int64)
0x00007ffd78ee1168	(USER32.dll + 0x00011168 )	UserCallWinProcCheckWow
0x00007ffd78ee0ee1	(USER32.dll + 0x00010ee1 )	DispatchClientMessage
0x00007ffd78ef0bed	(USER32.dll + 0x00020bed )	_fnDWORD
0x00007ffd7b578ba3	(ntdll.dll + 0x000a8ba3 )	KiUserCallbackDispatch
0x00007ffd78f021f3	(USER32.dll + 0x000321f3 )	NtUserMessageCall
0x00007ffd78ee0803	(USER32.dll + 0x00010803 )	SendMessageWorker
0x00007ffd78ee065a	(USER32.dll + 0x0001065a )	SendMessageW
0x00007ffd6c341510	(Magnification.dll + 0x00001510 )	MagSetWindowSource
0x00007ffd4402b0d2	(chrome.dll -screen_capturer_win_magnifier.cc:225 )	webrtc::ScreenCapturerWinMagnifier::CaptureImage(webrtc::DesktopRect const &)
0x00007ffd4402acc5	(chrome.dll -screen_capturer_win_magnifier.cc:127 )	webrtc::ScreenCapturerWinMagnifier::Capture(webrtc::DesktopRegion const &)
0x00007ffd43f2bc5f	(chrome.dll -desktop_capture_device.cc:351 )	content::DesktopCaptureDevice::Core::DoCapture()
0x00007ffd43f2b98e	(chrome.dll -desktop_capture_device.cc:332 )	content::DesktopCaptureDevice::Core::CaptureFrameAndScheduleNext()
0x00007ffd43f2b845	(chrome.dll -desktop_capture_device.cc:180 )	content::DesktopCaptureDevice::Core::AllocateAndStart(media::VideoCaptureParams const &,std::unique_ptr<media::VideoCaptureDevice::Client,std::default_delete<media::VideoCaptureDevice::Client> >)
0x00007ffd43f2c2ad	(chrome.dll -bind_internal.h:362 )	base::internal::Invoker<base::IndexSequence<0,1,2>,base::internal::BindState<base::internal::RunnableAdapter<void ( content::DesktopCaptureDevice::Core::*)(media::VideoCaptureParams const &,std::unique_ptr<media::VideoCaptureDevice::Client,std::default_delete<media::VideoCaptureDevice::Client> >)>,void ,base::internal::UnretainedWrapper<content::DesktopCaptureDevice::Core>,media::VideoCaptureParams const &,base::internal::PassedWrapper<std::unique_ptr<media::VideoCaptureDevice::Client,std::default_delete<media::VideoCaptureDevice::Client> > > >,base::internal::InvokeHelper<0,void,base::internal::RunnableAdapter<void ( content::DesktopCaptureDevice::Core::*)(media::VideoCaptureParams const &,std::unique_ptr<media::VideoCaptureDevice::Client,std::default_delete<media::VideoCaptureDevice::Client> >)> >,void >::Run(base::internal::BindStateBase *)
0x00007ffd42a61c14	(chrome.dll -task_annotator.cc:51 )	base::debug::TaskAnnotator::RunTask(char const *,base::PendingTask const &)
0x00007ffd429f85f8	(chrome.dll -message_loop.cc:479 )	base::MessageLoop::RunTask(base::PendingTask const &)
0x00007ffd429f9281	(chrome.dll -message_loop.cc:600 )	base::MessageLoop::DoWork()
0x00007ffd42a621f9	(chrome.dll -message_pump_win.cc:167 )	base::MessagePumpForUI::DoRunLoop()
0x00007ffd42a61eb1	(chrome.dll -message_pump_win.cc:50 )	base::MessagePumpWin::Run(base::MessagePump::Delegate *)
0x00007ffd42a413d2	(chrome.dll -run_loop.cc:35 )	base::RunLoop::Run()
0x00007ffd42a1d7d4	(chrome.dll -thread.cc:254 )	base::Thread::ThreadMain()
0x00007ffd42a340bf	(chrome.dll -platform_thread_win.cc:84 )	base::`anonymous namespace'::ThreadFunc
0x00007ffd7b158101	(KERNEL32.DLL + 0x00018101 )	BaseThreadInitThunk
0x00007ffd7b52c5b3	(ntdll.dll + 0x0005c5b3 )	RtlUserThreadStart

1) Unable to reproduce the issue on Win 7 and Win 10 using latest stable 51.0.2704.106.
2) This crash seems to be induced due to a third party Magnification.dll file.
3) This is first seen on 41.0.2272.89 and seen continuously from 47.0.2526.73 to M 54.
4) Link to list of builds where crashes are seen:
https://crash.corp.google.com/browse?q=product.name%3D%27Chrome%27%20AND%20custom_data.ChromeCrashProto.ptype%3D%27browser%27%20AND%20custom_data.ChromeCrashProto.magic_signature_1.name%3D%27%5BThird%20party%20-%20magnification.dll%5D%20CMilMagnifier%3A%3AFilterTextureD3D9%27&ignore_case=false&enable_rewrite=true&omit_field_name=&omit_field_value=&omit_field_opt=%3D#samplereports:5,productversion:1000
5) Try running Chrome Cleanup tool for windows from below which ight be helping resolving the issue.
https://www.google.com/chrome/cleanup-tool/
Project Member

Comment 4 by sheriffbot@chromium.org, Jul 12 2016

Labels: Hotlist-Google
Please advise what to do here when I am trying to run Chrome Cleanup (see
attached).  My credentials were denied.  Thanks!

Comment 6 by tapted@chromium.org, Jul 13 2016

Mergedinto: 513140
Status: Duplicate (was: Unconfirmed)
Status: Available (was: Duplicate)
viviantsai is still not able to use go/present after using the Chrome Cleanup Tool.  The browser still crashes when she uses it.  Please advise.

Comment 8 by ajha@chromium.org, Jul 29 2016

Issue 632308 has been merged into this issue.
Components: Blink>GetUserMedia>Desktop
Issue 641055 has been merged into this issue.
Status: Duplicate (was: Available)
Any update on this.  I see this bug was marked as a duplicate, can we follow the other bug?

This is still an ongoing issue for many.
Hi,
I can present, but not entire screen. Please let me know if I need to stop
by Techstop again. Thank you.

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