Videos and Webpages Randomly Stop Loading
Reported by
ankit...@gmail.com,
Jul 3 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.106 Safari/537.36 Example URL: Youtube Videos Steps to reproduce the problem: 1. Reinstalling Google Chrome and updating. 2. Clearing all browsing data. 3. Restarting my computer. 4. Every other browser worked okay. 5. Disabling all extensions. 6. Scanning my entire computer with Webroot, Malwarebytes, and Adwcleaner. 7. Browsing in incognito mode. What is the expected behavior? Yeah my PC is still encountering problems. Youtube videos stop loading randomly for a period of time and webpages as well. I tried Google Canary but the problem still persists on that too. I've tried running Google Chrome without any extensions with no luck and I restarted my PC multiple times and the problem still persists sadly. Any other suggestions would be appreciated, thank you for your help Johnny. What went wrong? See this videos Did this work before? N/A Is it a problem with Flash or HTML5? Flash Does this work in other browsers? Yes Chrome version: 51.0.2704.106 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 22.0 r0 Hello I am Chrome rising star, Reporting this issue, Please check this asap, I have two threads for the same issue below https://productforums.google.com/forum/#!topic/chrome/wifVh2BbuTQ;context-place=forum/chrome https://productforums.google.com/forum/#!topic/chrome/kRP3OauU0pc;context-place=mydiscussions
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Jul 4 2016
Unable to repro this issue on Windows 10 [Pro] for Google Chrome Stable Version - 51.0.2704.106 Screen-recording is attached. @ankitohc: Could you please perform the steps mentioned beneath and let us know your observations. 1. Uninstall your Google Chrome. 2. Go to -> C:\Program Files\Google\Chrome [Remove this folder or entire Google Folder along with registries] 3. Install the Google Chrome Stable Version - 51.0.2704.106 4. Do not Login with your Credentials. 5. Re-test the same on a clean profile [chrome://settings -> Add Person] Thank you.
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Jul 4 2016
Hello, According to user, tried the proposed fixes, didn't work.
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Jul 5 2016
Thank you for providing more feedback. Adding requester "rnimmagadda@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jul 7 2016
Team, Do we have any update on this, Users are still experiencing the issue ?
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Jul 7 2016
If you're able to repro, please try grabbing chrome://media-internals for the YouTube player that crashed. Also try reporting feedback to YouTube through reporting UI. It's possible this is player issue. Does this happen on all sites or just YT?
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Jul 11 2016
@ankitohc: Please provide the info as requested in the comment #6. Thank you.
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Jul 11 2016
render_id: 27 player_id: 27 pipeline_state: kInitDemuxer event: WEBMEDIAPLAYER_CREATED url: blob:https%3A//www.youtube.com/382715d3-6162-41b9-8633-b0ac952af53f duration: 526 same issue youtube not working. As per user " I've added the chrome://media-internals as requested"
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Jul 11 2016
Thank you for providing more feedback. Adding requester "rnimmagadda@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jul 11 2016
This looks like a player issue, though could be an MSE bug; from the log it's not appending the correct data to trigger the next step of initialization.
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Jul 11 2016
You should report feedback on the YouTube video page itself so that YouTube gets the correct logs.
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Jul 11 2016
@ankitohc, please also reference this bug ( crbug.com/625440 ) in the feedback you report on the YouTube video page itself - it'll help the YT team link that feedback appropriately for faster investigation in case this isn't a YT issue, but rather a Chromium MSE implementation issue.
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Jul 11 2016
This is a problem with Google Global Cache. The best support channel for this problem is a particular Reddit thread. We feel a little bit bad about that, but you'll honestly get better support there than any official channel. https://www.reddit.com/r/youtube/comments/4clo7w/get_help_here_for_slowbroken_youtube_playbacks/
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Jul 12 2016
@ankitohc: Could you please respond to the comment #12. Thank you.
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Jul 12 2016
Ok,So you are asking me to check with YT support ?
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Jul 12 2016
Thank you for providing more feedback. Adding requester "rnimmagadda@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jul 12 2016
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Jul 13 2016
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Jul 23
Closing as Won't Fix (stale). |
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Comment 1 by ankit...@gmail.com
, Jul 3 2016