Printer Spooler not working
Reported by
tony.laz...@gmail.com,
Jul 2 2016
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Issue description
Chrome Version : 53.0.2773.3
OS Version: 8481.2.0
URLs (if applicable) :
Other browsers tested:
Add OK or FAIL after other browsers where you have tested this issue:
Safari 5:
Firefox 4.x:
IE 7/8/9:
What steps will reproduce the problem?
1.Open android app such as Gmail
2.Pick any email and attempt to print it
3.The next screen produces an error message instead of printing
What is the expected result?
Document should print to GCP
What happens instead of that?
An error message is produced:
Unfortunately, Print Spooler has stopped
Please provide any additional information below. Attach a screenshot if
possible.
UserAgentString: Mozilla/5.0 (X11; CrOS armv7l 8481.2.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2773.3 Safari/537.36
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Jul 4 2016
Feedback sent 4:07pm EDT Open Android Gmail app > open a message > 3 dot menu > print > print spooler stopped Version 53.0.2773.3 dev Platform 8481.2.0 (Official Build) dev-channel veyron_minnie ARC Version 2992394 Firmware Google_Veyron_Minnie.6588.197.0
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Jul 6 2016
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Jul 7 2016
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Jul 7 2016
Printing needs this fix or else you'll see an error in logcat about UID 99000 and a native crash: https://googleplex-android-review.googlesource.com/#/c/1163605/ It is possible that the fix was not in dev channel as of Jul 2nd.
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Jul 7 2016
We have not updated dev channel for almost two weeks now.
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Jul 7 2016
I always get "Unfortunately, Print Spooler has stopped" when trying to print. I am using a Samsung Galaxy Tab E with 5.1.1, and my printer is HP Envy 4500. I have restarted the tablet and it's the first message I get; I get it when I go to check the Settings; I use the HP Print Service Plugin or Cloud print, both fail. My previous Tab 4 worked fine; my laptop works fine (Windows 10). I have tried uninstall/reinstall, emptied data and cache, still no luck. I wonder if it has to do with an upgrade to the OS?Luckily most of the apps I use are synced to my laptop so I can print from there, but that shouldn't be necessary. Thanks, Andrew in Ottawa, Canada
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Jul 8 2016
#7, this is not a bug about Android devices, this is about Chromebooks.
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Jul 10 2016
This bug appears fixed in: Version 53.0.2785.4 dev Platform 8530.6.0 (Official Build) dev-channel veyron_minnie ARC Version 3026157 Firmware Google_Veyron_Minnie.6588.197.0
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Jul 10 2016
Sorry, wrong version , deleted comment. Confirming fixed. Version 53.0.2785.4 dev Platform 8530.6.0 (Official Build) dev-channel veyron_minnie ARC Version 3026157 Firmware Google_Veyron_Minnie.6588.197.0
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Jul 11 2016
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Aug 29 2016
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Oct 7 2016
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Oct 18 2016
Minnie | 8872.15.0 | M55 Dev |
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