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Issue 624741 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner:
Closed: Aug 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 1
Type: Bug



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No snippets fetched on fresh install

Project Member Reported by mastiz@chromium.org, Jun 30 2016

Issue description

Reproducible on dev channel.

Steps to reproduce:
0. Make sure the device is connected to wifi.
1. Uninstall dev chrome.
2. Install dev chrome.
3. Sign in to personal Google account (all default settings e.g. sync enabled).
4. Override flags to enable snippets.
5. Open NTP.

Result: a single card is shown: "All Read\nMore cards will appear when the time is right".

UMA metric "NewTabPage.Snippets.NumArticlesFetched" doesn't even show up.

Waiting doesn't solve the problem. Opening more NTPs or restarting the browser doesn't solve the problem.

Once "Reload" is pressed, the issue doesn't reproduce (not even on restarts of the browser), presumably because of the cache. I haven't checked what happens after a long time, when snippets expire.

Also: once "Reload" is pressed, in one NTP, it causes *all* open NTPs to be populated with snippets.
 

Comment 1 by dgn@chromium.org, Jun 30 2016

Cc: -dgn@chromium.org
Labels: zine-mr-iter-22 OS-Android
Owner: dgn@chromium.org
Status: Assigned (was: Untriaged)
Does not repro on master builds. I'll have another look when the recent changes to the snippet services roll into Chrome Dev. 

Comment 2 by dgn@chromium.org, Jul 5 2016

Status: Started (was: Assigned)
I saw it happening. I think the sequence was:

- History Sync is disabled
- We receive snippets (and don't load them, because the state says disabled)
- History sync is now enabled
- We have no snippets <- At this point we should try to fetch but we don't. 

I'll have a look at what's going on there.


Comment 3 by dgn@chromium.org, Jul 9 2016

Labels: zine-articles-v1 zine-16-07-11

Comment 4 by nepper@chromium.org, Jul 11 2016

Labels: -Pri-2 M-54 Pri-1

Comment 5 by dgn@chromium.org, Jul 12 2016

I'm not seeing it anymore, it properly fetches suggestions. We still get "Enable Sync" cards, but they get replaced by suggestions automatically. Mikel, do you still see the issue?

Comment 6 by nepper@chromium.org, Jul 19 2016

Labels: zine-triaged
Owner: mastiz@chromium.org
Status: Assigned (was: Started)
Mikel, does this still reproduce for you?

Comment 7 by dgn@chromium.org, Aug 5 2016

Status: WontFix (was: Assigned)
If this repros, it would be caused by  issue 632740 . Closing.

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