New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 624692 link

Starred by 2 users

Issue metadata

Status: Archived
Owner:
Closed: Aug 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



Sign in to add a comment

Can't save custom APN for mobile operator PLUS GSM

Reported by jjanuszc...@seiloc.com, Jun 30 2016

Issue description

Chrome Version: 51.0.2704.103
Chrome OS Version: 8172.60.0 nyan-blaze
Chrome OS Platform: HP Chromebook 14 G3
Network info: cellular operator, PLUS GSM (mobile operator in Poland)

hwid: BLAZE F5S-F3F-D3Q-I8G


Issue regards connecting to mobile operator using built in modem.
Default APN for PLUS GSM LTE connection is not working - is simply incorrect for LTE. 

Correct one is:

APN: internet
user: plusgsm
pass: plusgsm

When I add custom APN (like above which is correct) and save it connection is not established (there is connection error) and when network setting window is opened again this setting is gone. Setting the same APN using crosh works and connection can be established however after resetting device setting is gone.

It happens all the time. 
When I use USB modem with the same SIM card everything works. I'm able to save custome APN and it is persistent between resets of the device.

This bug was investigated by Google Support and they've opened internal ticket for it https://bugs.chromium.org/p/chromium/issues/detail?id=457364

Attached log was made during saving custom APN and trying to connect.

 
debug-logs_20160630-090359.tgz
512 KB Download
Cc: djeche@chromium.org vnikolov@chromium.org
ccing some folks from the internal ticket for triage.
#CBC-RS/TC-watchlist

Project Member

Comment 3 by bugdroid1@chromium.org, Jul 14 2016

The following revision refers to this bug:
  https://chrome-internal.googlesource.com/chrome-golo/chrome-golo.git/+/85e7027d0eb3d0ed87cec783f818eec86e0addc7

commit 85e7027d0eb3d0ed87cec783f818eec86e0addc7
Author: Peter Schmidt <pschmidt@google.com>
Date: Thu Jul 14 16:35:50 2016

Comment 4 by dchan@google.com, Aug 20 2016

Components: OS>Systems>Mobile
Mergedinto: 457364
Status: Duplicate (was: Unconfirmed)
Project Member

Comment 5 by bugdroid1@chromium.org, Nov 3 2016

The following revision refers to this bug:
  https://chromium.googlesource.com/aosp/platform/system/connectivity/shill/+/c9bd2695e548442ee56853a1e53f7be47de4b2ef

commit c9bd2695e548442ee56853a1e53f7be47de4b2ef
Author: Ben Chan <benchan@chromium.org>
Date: Thu Oct 27 00:22:51 2016

shill: cellular: add LTE APN for plus.pl

BUG= chromium:624692 
TEST=Build and run unit tests.

Change-Id: I87441444b19ee8bbc1624b21f72c374ceaf8eafc
Reviewed-on: https://chromium-review.googlesource.com/403423
Commit-Ready: Ben Chan <benchan@chromium.org>
Tested-by: Ben Chan <benchan@chromium.org>
Reviewed-by: Prathmesh Prabhu <pprabhu@chromium.org>

[modify] https://crrev.com/c9bd2695e548442ee56853a1e53f7be47de4b2ef/mobile_operator_db/serviceproviders.prototxt

Owner: benchan@chromium.org
Status: Fixed (was: Duplicate)
The APN persistence issue will be addressed by issue 457364.

The "internet" APN for plus.pl is added to the mobile operator database.

Comment 7 by dchan@google.com, Nov 19 2016

Labels: VerifyIn-56

Comment 8 by dchan@google.com, Jan 21 2017

Labels: VerifyIn-57

Comment 9 by dchan@google.com, Mar 4 2017

Labels: VerifyIn-58

Comment 10 by dchan@google.com, Apr 17 2017

Labels: VerifyIn-59

Comment 11 by dchan@google.com, May 30 2017

Labels: VerifyIn-60
Labels: VerifyIn-61

Comment 13 by dchan@chromium.org, Oct 14 2017

Status: Archived (was: Fixed)

Sign in to add a comment