lpalmaro@ + ewald@ for triage

What device are you using? A Surface or some other touch screen? Are you seeing the new, modal sign-in flow, or the old usermenu bubble flow?

Can you take a screenshot?

I'm on a Lenovo x1 yoga in tablet mode.

There's a big dialog in the middle of the screen, so I guess it's the new modal one?

Will post a screenshot when I'm back at my machine

here's the dialog i see. Touching the "Email or phone number" field should bring up the onscreen keyboard

Deleted: signin.png 214 KB

	signin.png 214 KB View Download

Hmmm okay, so you clicked "Sign in to Chrome" from somewhere (e.g. settings or user menu), the dialogue came up, and you clicked-to-focus on the email address field, but the keyboard isn't coming up?

Anthony, assigning to you for now. This doesn't really sound like a bug on our side to me. Could this be a bug with the GAIA page?

In case it matters, I got to the dialog via the this great "Person 1" button at the right end of the tab strip.

And I didn't click, but I touched stuff (the laptop has a touch screen)

Sorry, by "clicked" I meant "touched" :) Got it, so you opened the dialogue from the user menu (I don't think that should matter though, to be honest).

Anthony, let me know what you think (see #6).

--Chrome Identity automated triaging--

This bug is Assigned and has gone one month without any activity, so it is being moved to Available to indicate that it is not actively being worked on. If you are working on this bug, please mark yourself as the owner and move back to Assigned. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

+msarda since this is probably something the new Identity team wants to fix.

Yeah, I'm not sure if this is a bug on our end or on GAIA's end. Mihai, could you take a quick look when you get a chance? Maybe someone on the a11y team (cc'ed on this bug) could help too.

Google Chrome 63.0.3293.90 (Official Build) beta (64-bit) (cohort: Beta)
Windows 10 Home Version 1709
Laptop with touchscreen set to tablet mode (no keyboard or mouse)
Internet Explorer 11

Hello,

I am able to reproduce this behavior that the Onscreen Keyboard is not appearing on its own when tapping on a text field in Chrome; however, this also reproduces in Internet Explorer and other areas of the Windows OS on my touchscreen laptop. I checked that OSK (onscreen keyboard) was enabled in the Settings > Ease of Access > Keyboard settings. In no area was I able to tap on text field and have the keyboard appear on its own. 

When I tapped on the sign in field in Chrome and then started tapping on the OSK, text was entered as expected. On my machine, the experience of using the OSK with Chrome is the same as other areas of Windows.  

Therefore, this isn't isolated to Chrome and I am resolving this bug. If you are still having trouble, please feel free to reopen this bug with more specifics on how the Chrome browser behavior differs from other browsers to help us pinpoint any specific issues so we can help you further.  

Thanks,

Laura