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Issue metadata

Status: WontFix
Owner: ----
Closed: Mar 2018
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 2
Type: Bug



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Local printers not showing properly on Android

Reported by francesc...@gmail.com, Jun 25 2016

Issue description

Steps to reproduce the problem:
1. Set up two classic printers in local mode using gcp-cups-connector
2. Try to print both from Chrome on desktop and from the Cloud print service in Android
3. On Chrome desktop the two printers are showing up correctly, on Android only one printer is shown twice

What is the expected behavior?
On Android I would expect to see both printers but only one shows up twice

What went wrong?
On Android the same printer (chosen at random, sometimes I see my color printer, others I see my black and white) shows up twice.

Did this work before? N/A 

Chrome version: 51.0.2704.81  Channel: n/a
OS Version: 6.0
Flash Version: Shockwave Flash 22.0 r0
 
Screenshot_20160624-113733.png
118 KB View Download
Screenshot from 2016-06-24 11-49-20.png
10.6 KB View Download
Components: Services>CloudPrint
Components: Services>CloudPrint
I'm experiencing the same bug, with one additional problem: I'm seeing two entries for one printer when I should be seeing one entry each for TWO printers; I'm sharing two printers locally.

The first printer displays momentarily; then it's replaced by two copies of the second printer. The first printer never displays again.

It's also taking an incredibly long time for the printers to show up at all, despite having the CUPS-connector update interval set to 10s.

The same two printers appear correctly when shared via the proxy. This seems to be a local-only problem.
@newton.j the symptoms you described are exactly the ones I am experiencing, two entries for the same printer in local mode and correct behavior in proxy mode. 
Same issue here:

3 printers configured on server with latest CUPS connector running.
But Android (6.0.1) client/app shows only one of them twice.

Labels: Needs-triage-Mobile Triaged-Mobile Needs-Feedback
@francescobrozzu -- Thank You for the report.
Could you please upgrade to latest Chrome# 62.0.3202.84 and provide the latest behavior, if yes provide us with the screen cast which would help us in triaging the issue further.

Could some one from Cloudprint team please look into the issue and provide an update.
Thanks in Advance. 
Status: WontFix (was: Unconfirmed)
***Bulk Edit***

There is no valid investigation going on, hence closing. Please feel free to reopen if needed.

Comment 8 Deleted

Please see my entry under:

https://github.com/google/cloud-print-connector/issues/404

It is a fully documented writeup describing this problem, with pcap file and screenshots.

Let me know if you need anything else.  Files also included here.
DebugCaptures.zip
1.0 MB Download

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