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PDF files won't open in or save in iBooks or third party apps
Reported by
nyracing...@gmail.com,
Jun 24 2016
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Issue descriptionSteps to reproduce the problem: 1. Find a website with a PDF 2. Bring up "Open in" option. Select "Copy to iBooks" or "Copy to Notability" 3. When iBooks opens, an error message "Cannot Open Document" appears. When Notability opens, the program does not open the PDF. What is the expected behavior? iBooks and Notability should open the PDF file immediately with zero issues. What went wrong? Recent versions of Chrome for iOS since around Christmas 2015 will not open or save PDF files to either my iBooks or Notability app. I have no idea what has gone wrong. It is not an iPad issue since I am able to perform said functions using Apple's Safari browser. Did this work before? Yes It worked around Christmas (December) 2015. Chrome version: 51.0.2704.104 Channel: stable OS Version: 9.3.2 (13F69) Flash Version: PDF files open and save in iBooks and Notability when accessed with Safari
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Jul 1 2016
I just tested using this pdf: http://www.pdf995.com/samples/pdf.pdf and it worked. Is this a site you have to log into?
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Jul 1 2016
Verified in 53.02784.0 canary, iPhone 6 iOS 9.2.1, iPad mini 4 9.2.1 issue is not reproducible.
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Jul 1 2016
It seems like it could be an issue with PDFs that have security or copy protection. The PDF in question was from Daily Racing Form (drf.com). I tried numerous other PDF files and was unable to replicate this issue. However, when it is something copy protected, it won't work. However, it is funny that the very same file will open in these apps when opened through Safari.
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Jul 4 2016
Hi gchatz, This issue looks similar to issue 609193, issue 462384, please confirm.
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Jul 12 2016
Has gchatz figured out this issue yet? open in or save in iBooks or third party apps <https://bugs.chromium.org/p/chromium/issues/detail?id=623051#c5> confirm. <https://bugs.chromium.org/hosting/settings>
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Jul 12 2016
This is different from issue 609193 as the failure occurs in iBooks as opposed to during the download. I tested a variety of protected PDFs, and have not been able to repro the issue: (http://www.novapdf.com/kb/pdf-example-files-created-with-novapdf-138.html and http://www.win2pdf.com/products/samples.htm) Are you able to provide a test case aside from drf.com? Looks like that site requires payment to access the pdf.
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Jul 14 2016
I tried opening my tax returns via H&R Block website. Same outcome. Not submitting that due to sensitive information.
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Jul 25 2016
Did iBooks say "Cannot open document" or did this error come up: "“The file could not be downloaded at this time”?
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Jul 25 2016
iBooks said "Cannot Open Document" when importing PDF from Chrome... yet when I use Safari and import a PDF to iBooks, it works. It's a browser issue.
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Jul 26 2016
I was wondering specifically what error message came back when you tried H&R Block. Was it "Cannot open document", or something else, since the failure could have different causes. We have tried protected PDFs on a variety of websites, and encrypted PDFs made by Adobe Acrobat Pro, and we are not able to reproduce the "Cannot open document" error in iBooks. So, any information, or if you can provide a sample PDF document where the "Cannot open document" error occurs, would be helpful.
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Jul 28 2016
Go to this link: http://www.brisnet.com/cgi-bin/briswatch.cgi/public/GaryContessa/CONTESSA+GARY+C/9999/summary.html Click on any link that says "Ultimate PPs" Bring up the "Open In..." option and select "Copy to iBooks". I get "Cannot Open Document Unable to Open "bw_pdf_viewer" This is a free website. No login required. I have tried replicating this error in the Safari browser that comes with the iPad and the document opens no problem.
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Aug 5 2016
I downloaded Adobe Reader to the iPad. When I use Chrome and attempt to open a secure PDF in Adobe Reader, I get the message "The document cannot be opened because it is not a valid PDF document." I have had this ticket open for over a month and nobody can debug this issue? It's a Chrome issue for sure. I don't have this issue with Safari or other web browsers. It's not an individual iPad issue because I have done clean reinstalls of iOS three times already. On Friday, July 1, 2016, olivierr…@chromium.org via Monorail < monorail@chromium.org <javascript:_e(%7B%7D,'cvml','monorail@chromium.org');>> wrote:
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Sep 6 2016
I was able to repro with the test case from brisnet.com on an iPhone 6s. cmasso: Could testers look to see if this repros on all devices/iOS versions?
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Sep 6 2016
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Sep 7 2016
Tested on iPhone 6(10.0), iPad Air(9.3.5), iPad Mini(10.0), iPhone 6S Plus(9.3.4). Able to reproduce the issue. Opening PDF and selecting 'Open in' and then to 'Copy to iBooks' displays the error "Unable to Open "bw_pdf_viewer""
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Sep 13 2016
I was able to reproduce the issue with the new iOS10 operating system.
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Oct 11 2016
Has there been any progress in debugging this issue?
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Oct 18 2016
If I download the file http://www.brisnet.com/php/bw_pdf_viewer.php?track=BEL&race=1¶m1=133056¶m2=690¶m3=1380 (from the link in comment 12) using URLFetcher, the downloaded file is corrupted. I tested by trying to download the file in iOS Simulator (using both the code in OpenInController and custom code). When I try to open the PDF that is saved to the tmp directory, it is unable to be opened (see screenshot). So, it seems to be an error in URLFetcher. pkl, do you know to whom this bug should be sent?
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Oct 18 2016
Perhaps it is failing because it is a dynamically generated pdf.
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Oct 20 2016
Sending to pkl to add bug to networking triage, since bug is in URLFetcher.
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Nov 19 2016
Any progress on this issue?
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Dec 10 2016
Is there any progress in debugging this issue? I don't get why it has taken so long to debug an issue that isn't an issue in Safari.
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Dec 10 2016
+mef to see if he knows if anyone has time to look at this. nyracingfan: Sorry that this takes a while. Safari being a system-provided app can access APIs that other apps may not have access to.
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Dec 11 2016
I'll be on bug triage duty 12/14-12/15 and could probably take a look. - Is it reproducible in the simulator? - How is corrupted downloaded file different from not corrupted? - I've noticed that links from Comment 12 are opening with url with 'bw_pdf_viewer.php' part of address and I'm wondering whether Chrome passes that file name to iBooks and iBooks doesn't recognize that it is PDF inside.
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Dec 11 2016
Also, I don't see 'Open In' option on iPhone in M54, is it specific to iPad or is it something that was removed?
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Dec 12 2016
Yes, it is reproducible in the simulator. If I download the given PDF in a simulator, and then try to open it on the Mac from the simulator app's tmp directory, the pdf fails to open. If I do this with a typical pdf, the pdf opens successfully. The code relevant to this is in OpenInController.mm. The code there passes the file path gotten from the URLFetcher using GetResponseAsPath to the document interaction controller (which sends it to iBooks). The document interaction controller's UTI is set to com.adobe.pdf, so a PDF is expected by iBooks. But, since the PDF in the tmp directory is corrupted, it seems that the corruption happens before iBooks gets involved. You can see the Open In option by navigating to a PDF, and tapping on the screen.
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Dec 13 2016
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Dec 13 2016
gchatz, thanks! I've reproduced it on the device and debugged in the simulator. The problem is caused by the fact that OpenInController is trying to download the pdf again in startDownload, and at that point it doesn't have the referrer and whatever else is needed by the server, so the response saved to file is plain text saying 'Invalid Parameter': $ cat /Users/mef/Library/Developer/CoreSimulator/Devices/A2741C50-3EFF-41D3-A05F-9240F332E205/data/Containers/Data/Application/FDB06231-7043-411F-A932-657BA814A64E/tmp/OpenIn/bw_pdf_viewer.pdf Invalid Parameter You get the same response if you try to follow the link http://www.brisnet.com/php/bw_pdf_viewer.php?track=BEL&race=1¶m1=133056¶m2=690¶m3=1380 specified in comment 19 or just try to open any link from http://www.brisnet.com/cgi-bin/briswatch.cgi/public/GaryContessa/CONTESSA+GARY+C/9999/summary.html in incognito tab. This is NOT an error in URLFetcher.
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Dec 13 2016
That link is old. Try this: http://www.brisnet.com/php/bw_pdf_viewer.php?track=DED&race=1¶m1=137088¶m2=828¶m3=1380 On Dec 13, 2016 5:35 PM, "m… via monorail" <monorail+v2.846173693@ chromium.org> wrote:
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Dec 13 2016
Try this. http://www.brisnet.com/cgi-bin/briswatch.cgi/public/SpendThrift/COURT+VISION/2005/summary.html Click on any link saying Ultimate PPS. You can't copy/paste link or it will fail.
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Dec 13 2016
From link http://www.brisnet.com/cgi-bin/briswatch.cgi/public/SpendThrift/COURT+VISION/2005/summary.html right-clink on any link saying 'Ultimate PPS' and click 'Open link in incognito window'. Observe 'Invalid Parameter'.
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Dec 13 2016
The 'Invalid Parameter' is not specific to iOS, I'm getting it on Linux.
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Dec 13 2016
I would *speculate* that problem on iOS is caused by the fact that Chrome doesn't have access to files downloaded by WkWebView, hence it has to re-download them, but it doesn't have sufficient context to pass to server. pkl@, does it sound right?
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Dec 13 2016
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Dec 14 2016
Do we know how is the request authenticated? Is it based on cookies (I would assume so) or something else? If this is due to missing cookies, then it is indeed correct that it is due to a system limitation.
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Dec 15 2016
nyracingfan@ - do you know anything about the www.brisnet.com server? pkl@ - Is there anything that can be provided to UrlFetcher from WkWebView? For example, is it possible to get referrer?
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Dec 17 2016
Let me explain the issue one more time: If I go to Brisnet.com and click a link to download a PDF (I go through a 3rd party site since it's free... http://trks2day.com/trks2day.html and then click on R01, R02, etc to take me to a Brisnet.com page where I can click on an Ultimate PPs link for a specific file), it will display on the Chrome Browser screen. However, if I attempt to import the open file to either Notability or iBooks, I get an error. I never had this issue in 2015 with older versions of Chrome. It started late 2015 and exists to this day.
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Dec 19 2016
Yes, as it is explained in duplicate issue 667199 : "This is a known problem with WKWebView implementation on iOS. When cookies are required to download the PDF file, Chrome fails because WKWebView does not have access to the cookies." It used to work before 2015 because Chrome was using UIWebView, which allowed use of Chrome Network stack and was able to pass file shown on the screen to another app. With WkWebView Chrome doesn't have access to actual displayed PDF file and has to download it again, but because it doesn't have access to cookies used by WkWebView, it cannot attach them to the request, and server returns 'Invalid Parameter' response with Http code 200, which indicates that download has succeeded and file is good for passing to external app.
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Dec 19 2016
So is there a fix or am I basically out of luck?
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Dec 19 2016
I think your best course of action is to ask maintainers of http://www.brisnet.com to check why their server is returning 'Invalid Parameter' to these requests and see if they can fix it.
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Dec 19 2016
This happens when I download files from DRF.com and TimeformUS.com through Chrome. It's not just a Brisnet.com issue. I prefer using Chrome over Safari but when it comes to downloading these files and attempting to import to Notability or iBooks with Chrome, it fails. If I could, I would upload a video demonstrating what I'm doing with all these sites to show where it fails each time.
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Dec 19 2016
I am uploading a video to my Google Drive. I will send the link once it uploads. This will replicate the failure on both DRF.com and TimeformUS.com and trks2day.com 3rd party. When I download directly from the Brisnet.com site (which is different than trks2day.com where we have been testing), I have no Chrome issues with Notability or iBooks. This hopefully will shed more light.
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Dec 20 2016
https://drive.google.com/open?id=0B5rBgi1_6W93bmxEeGxkOXJtSlU The link to my video capturing the issue with these PDFs. (Don't mind the 3 year old in the background lol)
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Dec 20 2016
Thanks for the video, the 3 year old is definitely the curious kind. :) Example with www.drf.com and trks2day.com definitely confirm that this is duplicate of issue 667199 . The login in browser window allows you to view PDF in Chrome, but in order to open it in external app it needs to be downloaded again, but Chrome doesn't have authorization cookie obtained by WkWebView. I'm pretty sure that if you try to open downloaded file in some generic file management app like Google Drive, then you'll see that it has non-PDF content. At this point this is system limitation, which requires Apple to fix iOS side: https://bugs.webkit.org/show_bug.cgi?id=140191
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Dec 20 2016
Thanks for your help and I'll check into that link. |
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Comment 1 by olivierrobin@chromium.org
, Jul 1 2016Status: Assigned (was: Unconfirmed)