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Issue metadata

Status: Duplicate
Owner: ----
Closed: Jun 2016
Cc:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Tabs playing audio (HTML5 video) causing crashes

Reported by fi...@lipski.co.at, Jun 23 2016

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36

Steps to reproduce the problem:
Launch any HTML5 video at youtube.com

I cannot reliably reproduce the issue, sometimes it can be reproduced by using using the seek bar to skip videos.

This also happens when there's another audio source other than a video.

What is the expected behavior?
The website should be rendered as expected. Video should play as expected.

What went wrong?
The tab crashes with an "Oh Snap" or "Oh Nein!" (in German). No crash informations are available at chrome://crashes, though.

It may be audio audio/driver related - sometimes when the tab crashes there is no system audio at all and the audio controls are non responsive until the system is rebooted.

I am able to reproduce this on both of my machines (Macbook Air Mid 2013 - 11" and 13"). I also went through basic troubleshooting like resetting SMC & PRAM on both devices and even reinstalling the system.

I have already launched Google chrome enabling the logger, waiting for crashes to happen. There some errors related to the tab crashes which may be helpful. Both trimmed files (log on STDOUT and chrome_debug.log) are attached to this issue.

The problems appeared with the last stable version of chrome. There weren't problems in a previous stable version (2-3 Weeks ago). There have been no recent changes to the OS or other applications.

If there's anything else I can provide, please tell me.

Crashed report ID: 

How much crashed? Just one tab

Is it a problem with a plugin? N/A 

Did this work before? Yes 51.0.2704.79

Chrome version: 51.0.2704.103  Channel: stable
OS Version: OS X 10.11.5
Flash Version: Shockwave Flash 22.0 r0
 
chrome_debug.log
22.4 KB View Download
console.log
324 bytes View Download

Comment 1 by meh...@chromium.org, Jun 23 2016

Cc: rsesek@chromium.org
Thanks for the log files.

Comment 2 by fi...@lipski.co.at, Jun 25 2016

Update:

I now have a crash ID:

Crash ID: crash/85a2e62600000000

Comment 3 by rsesek@chromium.org, Jun 27 2016

Mergedinto: 621147
Status: Duplicate (was: Unconfirmed)
Thanks. This is a known issue, but we're still working on a fix.

Comment 4 by fi...@lipski.co.at, Jun 27 2016

Alright, thanks for the quick reply and taking the time to look at this :)

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