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Issue 621953 link

Starred by 3 users

Issue metadata

Status: Archived
Owner:
Closed: Jun 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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cbuildbot has stopped sending final status emails

Project Member Reported by cmt...@chromium.org, Jun 21 2016

Issue description

Trybot jobs do not appear to be emailing success/failure messages any more.

I submitted 4 trybot jobs over the weekend and never heard from them again.  Thinking maybe there was a problem with the lab and the jobs did not finish, I resubmitted the jobs today.  Below is the link for monitoring them. 

https://uberchromegw.corp.google.com/i/chromiumos.tryserver/waterfall?committer=cmtice@google.com&builder=release

This time I *know* the jobs finished -- I can see it on that link, and I can go to the builds:

https://uberchromegw.corp.google.com/i/chromiumos.tryserver/builders/release/builds/4363
https://uberchromegw.corp.google.com/i/chromiumos.tryserver/builders/release/builds/4364
https://uberchromegw.corp.google.com/i/chromiumos.tryserver/builders/release/builds/4365
https://uberchromegw.corp.google.com/i/chromiumos.tryserver/builders/release/builds/4366


But I still did not get any status (try job succeeded or try job failed) emails.  What happened to the emails?

 

Comment 1 by autumn@chromium.org, Jun 21 2016

Components: Infra

Comment 2 by mmoss@chromium.org, Jun 21 2016

Components: -Infra Infra>Platform>Buildbot>TryServer

Comment 3 Deleted

Comment 4 Deleted

Comment 5 by dnj@google.com, Jun 21 2016

Cc: akes...@chromium.org
As far as I know, nothing has changed with the tryserver itself. It's possible some intermediate plumbing broke.

The next question is: who sends these e-mails? Are these BuildBot-generated e-mails? Are they generated/sent by "cbuildbot" tool? +akeshet@, can you shed some light on what component is failing here?
afaik these were sent by buildbot, not cbuildbot. I don't know of any code in cbuildbot that was sending them. And they were sent all prettily html-rendered, buildbot style, with stages and links and colors, which also suggests to me that it has to have been buildbot (cbuildbot doesn't render pages or have access to rendered pages like this).

Comment 7 by cmt...@chromium.org, Jun 27 2016

Labels: -Pri-2 Pri-1
Whoever is responsible for working on this:  This is a serious problem that really needs to be fixed.  I submitted 3 tryjobs over the weekend, but again received no email about their status.  The stupid website drops the jobs off the page after about 25 hours, so now when I go to try to see if the jobs succeeded or failed, I can't find them at all, so I have to re-submit the jobs and remember to sit watching the web page the entire day to see what happens to them.  This is a waste of my time and your resources.

PLEASE FIX THIS SOON!!!
Owner: akes...@chromium.org
Status: Assigned (was: Untriaged)
Aviv - is this cbuildbot?
Owner: benhenry@chromium.org
This is not cbuildbot.

I pulled up an old email, it has from address "cros.tryserver@chromium.org". That string does not occur in chromite. It does occur in the buildbot site config for our tryserver.

https://chromium.googlesource.com/chromium/tools/build.git/+/master/masters/master.chromiumos.tryserver/master_site_config.py

Could we get somebody from chrome infra to look into this?
Owner: estaab@chromium.org
Erik - can you find someone who can look into this today?
Yeah, I'll ask around and see what we can do about this.
Labels: Infra-Troopers
+trooper, there isn't a clear owner for this.
Cc: estaab@chromium.org
Owner: ----
Status: Untriaged (was: Assigned)
Marking untriaged since I think most troopers are filtering owned bugs these days.

Comment 15 by stip@chromium.org, Jun 29 2016

2016-06-29 12:16:52-0700 [-] sending mail (9343 bytes) to [u'stevenjb@chromium.org']
2016-06-29 12:16:52-0700 [-] Starting factory <twisted.mail.smtp.ESMTPSenderFactory instance at 0x2b2f123e3ef0>
2016-06-29 12:16:52-0700 [-] releaseLocks(<AutoRebootBuildSlave 'build272-m2', current builders: chrome-pfq,compile-only-pre-cq,tot-asan-informational,chrome-perf,cheets-release,depthcharge-full-firmware,incremental,pre-flight-branch,branch-util,no-vmtest-pre-cq,llvm,gcc,release-afdo-use,firmware,telemetry,factory,android-pfq,chromium-pfq,payloads,test-ap,chromium-pfq-informational,paladin,full,moblab-release,kernel-3_18,chrome-pfq-cheets-informational,wificell-pre-cq,pre-cq-launcher,sync-test-cbuildbot,asan,pre-cq,chrome-pfq-informational,chromium-pfq-informational-gn,toolchain,chromiumos-sdk,etc,release-afdo-generate,release,depthcharge-firmware>): []
2016-06-29 12:16:52-0700 [Uninitialized] SMTP Client retrying server. Retry: 5
2016-06-29 12:16:52-0700 [Uninitialized] SMTP Client retrying server. Retry: 4
2016-06-29 12:16:52-0700 [Uninitialized] SMTP Client retrying server. Retry: 3
2016-06-29 12:16:52-0700 [Uninitialized] SMTP Client retrying server. Retry: 2
2016-06-29 12:16:52-0700 [Uninitialized] SMTP Client retrying server. Retry: 1
2016-06-29 12:16:52-0700 [Uninitialized] Unhandled error in Deferred:
2016-06-29 12:16:52-0700 [Uninitialized] Unhandled Error
        Traceback (most recent call last):
        Failure: twisted.internet.error.ConnectionRefusedError: Connection was refused by other side: 111: Connection refused.

Comment 16 by stip@chromium.org, Jun 29 2016

Cc: vhang@chromium.org
Components: Infra>Labs
Labs, can you see if master2a.golo's SMTP gateway is working properly?

Comment 17 by d...@chromium.org, Jun 29 2016

Thanks for verifying the configs stip. For some reason postfix wasn't running, it is now and i see mail moving.

Comment 18 by stip@chromium.org, Jun 29 2016

cmtice@, can you verify people are getting mail?
I haven't received any old/archived/delayed emails.  I will submit a new trybot job and see if I get any emails, but it will be several hours before I know.

Comment 20 by d...@chromium.org, Jun 29 2016

Owner: d...@chromium.org
Status: Assigned (was: Untriaged)
You wont receive old email, as it couldnt be sent, and buildbot just drops it on the floor in that situation.
I've launched a new trybot job; I'll let you know about the email.
I received the status email; it looks like this is fixed. Thanks!

Comment 23 by d...@chromium.org, Jun 30 2016

Status: Fixed (was: Assigned)
Labels: VerifyIn-54
Labels: VerifyIn-55

Comment 26 by dchan@chromium.org, Oct 10 2016

Labels: -VerifyIn-55

Comment 27 by dchan@google.com, Nov 19 2016

Labels: VerifyIn-56

Comment 28 by dchan@google.com, Jan 21 2017

Labels: VerifyIn-57

Comment 29 by dchan@google.com, Mar 4 2017

Labels: VerifyIn-58

Comment 30 by dchan@google.com, Apr 17 2017

Labels: VerifyIn-59

Comment 31 by dchan@google.com, May 30 2017

Labels: VerifyIn-60
Labels: VerifyIn-61

Comment 33 by dchan@chromium.org, Oct 14 2017

Status: Archived (was: Fixed)

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