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Issue 621269 link

Starred by 4 users

Issue metadata

Status: Verified
Owner:
Closed: Jun 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression


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Elan touchpads failing after firmware update

Project Member Reported by kathrelk...@chromium.org, Jun 18 2016

Issue description

See  issue 619303  for blaze.  We're also seeing a lot of feedback reports from swanky and kip.

SWANKY
9901779230
9865424126
9852823550
10263896027
10224545855
10219201107
9789140114
9782429938

KIP
9891125158
9885436734
9818466342
9796044670
10217567459
9792052542
10208484363


2016-06-17T17:37:46.595088-07:00 ERR kernel: [  137.579718] elan_i2c 0-0015: report id [ff] fail.
2016-06-17T17:37:46.595101-07:00 ERR kernel: [  137.579730] elan_i2c 0-0015: wrong packet format.
 
Cc: ovanieva@chromium.org
Reverts needed:
Swanky
Kip
Kip14
Gnawty
Big

Cc: bhthompson@chromium.org
Labels: Merge-Approved-51 M-52
If adlr is confident in these reverts based on feedback from blaze, please feel free to merge these back to R51.

Comment 4 by adlr@chromium.org, Jun 20 2016

Owner: adlr@chromium.org
Status: Started (was: Untriaged)
Components: Internals>Input>Touch>Pad
Issue 621990 has been merged into this issue.
Blockedon: 621576 621592 621634 621569 619303
Cc: charliemooney@chromium.org
Labels: Merge-Approved-52
Status: Fixed (was: Started)
The failing firmware has been reverted in all channels.  Marking this bug as Fixed.

We'll track new firmware in  issue 622791 .
Project Member

Comment 10 by sheriffbot@chromium.org, Jun 24 2016

This issue has been approved for a merge. Please merge the fix to any appropriate branches as soon as possible!

If all merges have been completed, please remove any remaining Merge-Approved labels from this issue.

Thanks for your time! To disable nags, add the Disable-Nags label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Project Member

Comment 11 by sheriffbot@chromium.org, Jun 28 2016

This issue has been approved for a merge. Please merge the fix to any appropriate branches as soon as possible!

If all merges have been completed, please remove any remaining Merge-Approved labels from this issue.

Thanks for your time! To disable nags, add the Disable-Nags label.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Merge-Approved-51 -Merge-Approved-52
Status: Verified (was: Fixed)

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