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Issue metadata

Status: Duplicate
Merged: issue 615873
Owner: ----
Closed: Jun 2016
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Compat



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Microsoft CRM Lookup reference error

Reported by isinhaka...@gmail.com, Jun 16 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.84 Safari/537.36

Example URL:
https://care.in.panasonic.com

Steps to reproduce the problem:
1. Microsoft.Crm.Core.Application.WebServices.LookupService.RetrieveItem should be fixed.

What is the expected behavior?
In Lookup reference value is getting searched in other browser like IE/Mozila firefox, but showing error in google chrome.

What went wrong?
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #89AFC330Detail: 
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic">
    <KeyValuePairOfstringanyType>
      <d2p1:key>CallStack</d2p1:key>
      <d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:string">   at Microsoft.Crm.Core.Application.WebServices.LookupService.RetrieveItem(Int32[] typesArray, String bindingColumns, String additionalParameters, String[] values, Int32[] positions, Boolean resolveEmailAddress, String savedQueryTypeParameter, String defaultViewId, Nullable`1 defaultViewType, String defaultViewFetchXml, String defaultViewLayoutXml, String[] guidValues, Boolean sortResults)</d2p1:value>
    </KeyValuePairOfstringanyType>
  </ErrorDetails>
  <Message>System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #89AFC330</Message>
  <Timestamp>2016-06-16T04:05:23.122354Z</Timestamp>
  <InnerFault i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

Does it occur on multiple sites: No

Is it a problem with a plugin? No 

Did this work before? N/A 

Does this work in other browsers? Yes 

Chrome version: 51.0.2704.84  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 21.0 r0
 

Comment 1 by ajha@chromium.org, Jun 16 2016

Mergedinto: 615873
Status: Duplicate (was: Unconfirmed)

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