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Issue 620555 link

Starred by 3 users
Status: Duplicate
Merged: issue 619303
Owner: ----
Closed: Jun 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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My touch pad for HP Chromebook 14 is freezing after new update.

Reported by hungnguy...@gmail.com, Jun 16 2016 
UserAgent: Mozilla/5.0 (X11; CrOS armv7l 8172.47.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36
Platform: 8172.47.0 (Official Build) stable-channel nyan_blaze

Steps to reproduce the problem:
1. Reboot
2. Hard Reset
3. Using external Mouse

What is the expected behavior?

What went wrong?
Reboot didn't work, Hard reset didn't work, Now I have to use my external mouse.

Did this work before? N/A 

Chrome version: 51.0.2704.79  Channel: stable
OS Version: 8172.47.0
Flash Version: Shockwave Flash 21.0 r0

Comment 1 by sasha.be...@gmail.com, Jun 16 2016 

Two finger scrolling triggers cursor to freeze in any web page after less than one minute. 

Steps to reproduce the problem:
Open any web page and scroll using two fingers, up and down, and it will eventually freeze. Screen will still scroll, but cursor itself is frozen. Cannot select anything on screen so have to force shut down

Happened immediately after update installed.

Attempted powerwash and hard reset, did not work. Logged in as guest, still froze

Comment 2 by tulip...@gmail.com, Jun 16 2016 

Same Problem:

Two finger scrolling triggers cursor to freeze in any web page after less than one minute. 

Powerwash using CrOSH worked by reverting back to Version 50.0.2661.103

Comment 3 by lmcart...@gmail.com, Jun 17 2016 

This is likely the same as  Issue #619303 .

Comment 4 by hungnguy...@gmail.com, Jun 17 2016 

Problem Solved: 

The developers just came out with a fix.. you will have to change your channel from stable to developer. And update your chromebook! 

- I am not the developer.

Comment 5 by abodenha@chromium.org, Jun 17 2016

Mergedinto: 619303
Status: Duplicate (was: Unconfirmed)
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