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Issue 620501 link

Starred by 3 users
Status: Duplicate
Merged: issue 620259
Owner: ----
Closed: Jul 2016
Cc:
rsesek@chromium.org
█ rnimmagadda@chromium.org
mark@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Hang and crash when updating Chrome beta in macOS Sierra

Reported by proffrns...@gmail.com, Jun 15 2016 
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.41 Safari/537.36

Steps to reproduce the problem:
1. Checked for updates in Google Chrome
2. When relaunching application hung and crashed
3. 

What is the expected behavior?

What went wrong?
Browser hung and crashed. Attached logs from console.

Crashed report ID: 

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? N/A 

Chrome version: 52.0.2743.41  Channel: beta
OS Version: OS X 10.12.0
Flash Version: Shockwave Flash 22.0 r0

Upgraded to Version 52.0.2743.41 beta (64-bit) from 52.0.2743.33 beta (64-bit)
Spin + Hang.zip
270 KB Download

Comment 1 by rnimmagadda@chromium.org, Jun 16 2016

Cc: rnimmagadda@chromium.org
Labels: Needs-Feedback
Unable to repro this issue on MAC (10.11.5) for Google Chrome Beta Version - 52.0.2743.41

Screen-recording is attached.

@proffrnswrth: Could you please provide us the Crash ID [chrome://crashes] which would help us in triaging it further.

Thank you.
620501.mov
12.4 MB Download

Comment 2 by meh...@chromium.org, Jun 23 2016

Cc: rsesek@chromium.org
Labels: Hotlist-Sierra

Comment 3 by proffrns...@gmail.com, Jun 23 2016 

@rnimmagadda: There is no Crash ID regarding this as the browser did not actually crash. There are multiple logs in Console for hanging and spinning. This typically occurs when quitting Chrome on 10.12 Sierra
Project Member

Comment 4 by sheriffbot@chromium.org, Jun 24 2016

Labels: -Needs-Feedback Needs-Review
Owner: rnimmagadda@chromium.org
Thank you for providing more feedback. Adding requester "rnimmagadda@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by rnimmagadda@chromium.org, Jun 27 2016

Labels: -Needs-Review TE-NeedsTriageFromMTV
Owner: ----
@MTV: Team, could you please have a look at this issue, since we do not have 10.12 OS MAC available with us.

Thank you.

Comment 6 by ellyjo...@chromium.org, Jun 28 2016

Cc: mark@chromium.org
Labels: -TE-NeedsTriageFromMTV Needs-TestConfirmation
Tagging Needs-TestConfirmation for MTV test assistance.

I think mark@ also has a 10.12 system available.

Comment 7 by rnimmagadda@chromium.org, Jul 4 2016 

Gentle Ping.

@mark: Could you please look into this issue as per the comment #6

Thank you.

Comment 8 by mark@chromium.org, Jul 6 2016 

I haven’t been able to reproduce this, after having run Chrome on 10.12 for a week, including applying several updates.

Comment 9 by erikc...@chromium.org, Jul 7 2016

Mergedinto: 620259
Status: Duplicate (was: Unconfirmed)
Based on "This typically occurs when quitting Chrome on 10.12 Sierra" this sounds like a dup of https://bugs.chromium.org/p/chromium/issues/detail?id=620259.

Comment 10 by mark@chromium.org, Jul 7 2016 

I buy that. It’s not updating so much as quitting (to restart with the updated version).
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