Shelf position randomly reset to bottom
Reported by
cyrilcui...@gmail.com,
Jun 15 2016
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 8172.47.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Platform: 8172.47.0 (Official Build) beta-channel peppy Steps to reproduce the problem: 1. Boot into Chrome OS 2. Set Shelf Position to Right 3. Use the Chromebook normally for a few hours What is the expected behavior? The Shelf should remain on the right. What went wrong? The Shelf randomly jumps back to bottom. In the right-click context menu, the position goes back to bottom as well, and cannot be changed anymore until next log in. Lock and unlock by password also fix the issue, but it will go to bottom again sooner or later. Did this work before? Yes Sometime in last month or before. Chrome version: 51.0.2704.79 Channel: stable OS Version: 8172.47.0 Flash Version: Shockwave Flash 21.0 r0
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Jun 15 2016
I tried Issue 614042 and was able to recreate it. But what I find is if I wait enough long even without me touching it will go to the bottom. I use the screen keep on plug in and usually leave home for a while and when I go back it's already at the bottom.
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Jun 15 2016
Just updated to 52.0.2743.32, 614042 is fixed, but before waiting for more hours I cannot tell if this bug is fixed too.
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Jun 15 2016
Thanks, keep me posted. I'm hoping the two issues had the same root cause.
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Jun 16 2016
Thank you for providing more feedback. Adding requester "msw@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jun 16 2016
Issue 620812 has been merged into this issue.
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Jun 16 2016
#CBC-RS/TC-watchlist
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Jun 16 2016
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Jun 16 2016
Please lmk if anyone encounters this defect on M-52 (after #396599 / 136633328b3c7b2f46be0fe238644191922a80b7) I believe this issue is fixed for M-52 and later, but the fix was rejected for merge to M-51 in Issue 614042 . I'll leave this open for a while to dup M-51 bug reports and await any reports of repro on M-52.
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Jun 16 2016
( the M-52 merge commit is https://chromium.googlesource.com/chromium/src/+/136633328b3c7b2f46be0fe238644191922a80b7 )
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Jun 22 2016
I got a chance to leave my laptop on for two days and it seems the problem never happened again. I will bring more update if it does in the future.
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Jun 22 2016
Thanks for circling back; I'm glad to hear this is very likely fixed.
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Jun 26 2016
Thanks to a Chromebook Central user I think we have found the reproducible cause of the bug: Hitting Backspace + Power button. I get the exact results of the bug: shelf moves from side to the bottom and can't be moved again without a reboot. This happens with current stable: Google Chrome 51.0.2704.103 (Official Build) (64-bit) Revision 0 Platform 8172.60.0 (Official Build) stable-channel quawks
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Jun 27 2016
Tried Backspace+Power button, problem not found on the Beta channel. Version 52.0.2743.41 beta (64-bit) Platform 8350.31.0 (Official Build) beta-channel peppy Firmware Google_Peppy.4389.93.0
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Jun 28 2016
I can confirm: By Hitting Backspace + Power button, I get the exact results of the bug: shelf moves from side to the bottom and can't be moved again without a locking screen or rebooting. This happens with: Version 51.0.2704.103 (64-bit) Platform 8172.60.0 (Official Build) stable-channel peppy Firmware Google_Peppy.4389.93.0 I first noticed this behavior after connecting/disconnecting an external display. Not sure if this clue helps, could have just been coincidence.
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Jul 1 2016
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Jul 17 2016
This key combination is Backspace +_
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Jul 17 2016
The key combination is Backspace + Lock (Keypad) on ASUS Flip. An annoying "fat finger" triggered bug... Version 51.0.2704.106 Platform 8172.62.0 (Official Build) stable-channel veyron_minnie Firmware Google_Veyron_Minnie.6588.197.0
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Jul 21 2016
Asus C100P (Flip) Can reproduce by fatfingering Backspace+Lock, but not by Backspace+- Can reset by Sign Out and sign back in.
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Aug 10 2016
Chrome Os 53.02785.55/8530.49.0 cyan |
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Comment 1 by msw@chromium.org
, Jun 15 2016