DIsplaylink Adapter UGA-165, mouse is Jerky, poor performance.
Reported by
src...@woolworths.com.au,
Jun 14 2016
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Issue descriptionUserAgent: Mozilla/5.0 (X11; CrOS x86_64 8172.47.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Platform: 8172.47.0 Steps to reproduce the problem: 1. Plug in Displaylink UGA-165 adapter, move mouse on external screen or chrome window, movement is not smooth. What is the expected behavior? Mouse movement and dragging should me smooth. What went wrong? Using Display link USB 2.0 adapter UGA-165 does not have smooth movement on external screen Did this work before? No Chrome version: 51.0.2704.79 Channel: stable OS Version: 8172.47.0 Flash Version: Shockwave Flash 21.0 r0 Lowering resolution seems to help, but running resolutions of 1280 x 1024 on 19", also running on a 24" with 1920 x 1080 with same results. Devices tested from include an Asus chromebox, Acer c720. When using the same adapter with the same resolutions on Win 10, have no issues at all.
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Jun 17 2016
@Srcrew please advise on the best video that demos this, ideally share the Drive URL.
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Jun 17 2016
@gbirtchnell, just shared the video with you.
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Jun 19 2016
Video of bug can be found on the below link. I will review and grant access as requested. https://drive.google.com/open?id=1XN2Kl9c8ALxc_FLCJixBgFeXO7Jr2ETGcg
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Jun 29 2016
@marcheu, would this be something you'd be able to advise on?
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Jun 29 2016
Well, displaylink 1.0/2.0 is slow, there isn't much we can do about it...
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Jun 30 2016
Same displaylink adapter, same resolution on Windows works fine, but not on chrome os, I would question the throughput being the issue.
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Jun 30 2016
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Jun 30 2016
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Jan 20 2017
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Feb 17 2017
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Mar 18 2017
Activating. Please assign to the right owner and the appropriate priority.
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Apr 12 2018
This issue has been Available for over a year. If it's no longer important or seems unlikely to be fixed, please consider closing it out. If it is important, please re-triage the issue. Sorry for the inconvenience if the bug really should have been left as Available. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 3 2018
Not sure why this issue was assigned to me. +Kalin for displaylink adapter
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May 3 2018
Not sure why this is still open, this is WAI |
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Comment 1 by src...@woolworths.com.au
, Jun 14 2016