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Issue 619823 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Aug 2016
Cc:
nyerramilli@chromium.org
█ brajkumar@chromium.org
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Error pop-up

Reported by s_h...@murayama.co.jp, Jun 14 2016 
Chrome Version       : 51.0.2704.84
Other browsers tested: 
  Add OK or FAIL after other browsers where you have tested this issue:
    Firefox: PASS
         IE: PASS

What steps will reproduce the problem?
(1)Start the browser (chrome)

What is the expected result?
No pop-up

What happens instead?
Error pop-up will appear.

Please provide any additional information below. Attach a screenshot if
possible.
error_chrome.jpg
50.3 KB View Download

Comment 1 by nyerramilli@chromium.org, Jun 14 2016

Cc: nyerramilli@chromium.org
Labels: Needs-Feedback
Thanks for the report.

We are unable to reproduce the issue on Win7, Chrome Stable 51.0.2704.84

Could you please try with a new user profile and let us know if the issue still persists and also please provide your OS details.

Comment 2 by s_h...@murayama.co.jp, Jun 14 2016 

The pop-up appears with a new user on the same computer,
and other users on other Windows 7 computers.
All the computers are under the Windows Server's Active Directory.

OS details: Windows 7 Professional Service Pack 1
Project Member

Comment 3 by sheriffbot@chromium.org, Jun 14 2016

Labels: -Needs-Feedback Needs-Review
Owner: nyerramilli@chromium.org
Thank you for providing more feedback. Adding requester "nyerramilli@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 4 by brajkumar@chromium.org, Jun 15 2016

Cc: brajkumar@chromium.org
Labels: -Needs-Review Needs-Feedback
Owner: ----
Reporter@ -  Does the issue occur if you are browsing in an Incognito window (Ctrl+Shift+N)? If it doesn't reoccur there, try disabling all your extensions; if disabling extensions helps, continue to re-enable them one at a time to identify the extension that may be causing the issue. 

If issue still persists please try to uninstall and reinstall the chrome browser. This should fix the problem.

Thanks!

Comment 5 by s_h...@murayama.co.jp, Jun 15 2016 

The issue occurs in an Incognito window. Disabling all the extensions, uninstall and reinstall did not fix the problem. 

But the problem did not occur in the (Windows) safe mode.

Thanks.
Project Member

Comment 6 by sheriffbot@chromium.org, Jun 15 2016

Labels: -Needs-Feedback Needs-Review
Owner: brajkumar@chromium.org
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 7 by brajkumar@chromium.org, Jun 29 2016

Labels: -Needs-Review Needs-Feedback
Owner: ----
Could you please try the below steps to solve this issue:

1. Clear out all of your Chrome history, data, and passwords.
2. Stop ALL Google processes, even the background.
3. Then run chrome cleanup tool to clean Windows, Applications, and Registry.
https://www.google.com/chrome/cleanup-tool/
4. Restart chrome

Comment 8 by ssamanoori@chromium.org, Aug 1 2016

Status: WontFix (was: Unconfirmed)
Closing this issue as there is no user response.Please feel free to file a new bug if issue still persists.
►

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