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Starred by 6 users

Issue metadata

Status: WontFix
Last visit > 30 days ago
Closed: Feb 2011
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug

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Requests are stuck opening a disk cache entry.

Project Member Reported by, Nov 4 2010 Back to list

Issue description

Reported by paulwais on

Chrome version: 8.0.552.11 (Official Build 63324) dev
Platform: Intel Mac OS X 10_5_8

net-internals show requests like this one:

(P) t=1288079110550 [st=   0] +REQUEST_ALIVE                [dt=5002]
(P) t=1288079110550 [st=   0]    +URL_REQUEST_START_JOB     [dt=5002]
                                  --> load_flags = 0 (NORMAL)
                                  --> method = "GET"      
                                  --> priority = 2        
                                  --> url = ""
(P) t=1288079110550 [st=   0]        HTTP_CACHE_WAITING     [dt=   0]
(P) t=1288079110550 [st=   0]       +HTTP_CACHE_OPEN_ENTRY  [dt=5002]
(P) t=1288079115552 [st=5002]    -URL_REQUEST_START_JOB     
                                  --> net_error = -3 (ABORTED)
(P) t=1288079115552 [st=5002] -REQUEST_ALIVE  


Thanks for the report. Are you still seeing this problem?. Could you follow the instructions from and see if there is any error reported when the bug manifests?

What does the "Inspect" dialog of the "Activity Monitor" (Applications/Utilities) show for the Chrome process?
Labels: -Mstone-9 Mstone-10
Given our current velocity, we need to punt 500 bugs from m9.  Moving p2 bugs, that are not started and have an owner to the next milestone.  If this issue absolutely needs to be fixed in the current milestone please move it back, however, at this time the focus should be on p1 bugs.

Comment 2 by, Dec 9 2010

Labels: -Mstone-10 MovedFrom-10 Mstone-11
P2 bugs with an owner that are not marked as started are being automatically moved to mstone:11.
Status: WontFix
Cannot repro.
I am getting the same problem, and it's happening very frequently now. I'm attaching my net-internals dump. I am not able to confidently reproduce it, but this has never happened before. It started just today.

PS: I am not sure if this is the right place (I followed on from 4769). If I should be filing a new bug, please tell me. I've zipped up my cache too, but it's 274mb, and hence I can't attach it here.
240 KB View Download
It may be related, but maybe not.

What version are you using? What OS?

Could you leave the net-internals page open and see if you can repro again (we get more info when that page is open)? What are the symptoms?
Chrome version: 10.0.648.119 (Official Build 75907) beta
Running on Windows 7.

It's difficult to repro this crash (it crashes after the hang), but I'll try. However, leaving the net-internals page open will not help, since Chrome will eventually crash. Is there any other way I could debug?
I'm attaching the crash dumps for now. These are all the ones in my CrashReports folder.
14.1 KB Download
480 KB Download
19.1 KB Download
Also, here is the client_id line from the Local State file:

"client_id": "6135C144-1738-43AA-8448-7C3C6D5B60B0",

Comment 9 Deleted

Sorry -- I will not cross post comments. I will open a new bug asap. But I am a bit confused becuase I don't use Spyware Doctor. 
Yes, My bad, I was looking at the wrong crash :(

I'll post the results of the crash to the new bug.
OK, then here:

chrome_553e0000!disk_cache::BlockFiles::OpenBlockFile+175 [d:\b\build\slave\chrome-official\build\src\net\disk_cache\ @ 411]
55e7278f 8138c3ca04c1    cmp     dword ptr [eax],0C104CAC3h

EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 55e7278f (chrome_553e0000!disk_cache::BlockFiles::OpenBlockFile+0x00000175)
   ExceptionCode: c0000006 (In-page I/O error)
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 00000000
   Parameter[1]: 04f50000
   Parameter[2]: c0000185
Inpage operation failed at 04f50000, due to I/O error c0000185

PROCESS_NAME:  chrome.exe

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The required data was not placed into memory because of an I/O error status of "0x%08lx".

IO_ERROR: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

EXCEPTION_STR:  0xc0000006_c0000185


05b9f594 55e71f5a 00000000 0b145680 bc305125 chrome_553e0000!disk_cache::BlockFiles::OpenBlockFile+0x175 [d:\b\build\slave\chrome-official\build\src\net\disk_cache\ @ 411]
05b9f5ac 55e361ef 00000000 00000000 0833ca50 chrome_553e0000!disk_cache::BlockFiles::Init+0x5a [d:\b\build\slave\chrome-official\build\src\net\disk_cache\ @ 212]

FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: hardware_disk
IMAGE_NAME:  hardware_disk
FAILURE_BUCKET_ID:  hardware_disk!Unloaded_c0000006_STATUS_IN_PAGE_ERROR


So basically there is a hardware / device driver error reading from disk, and we crash. Yes, most apps won't crash for it, but we do. Btw, that qualifies as a WontFix.
I'm sorry, I was in class, so couldn't create a new bug. Is it definitely a hardware fault, because I ran a thorough chkdsk.

Should I file a new bug now? 
I don't think there is a need for a new report.

Ok, I guess there might be some problem in the hard disk. I'll run a sector scan or so. Thank you for your help, rvargas?

Comment 16 by, Apr 12 2011

This bug appears to be resolved for me now. I have Chrome 12.0.725.0 and am running OSX 10.6.7.  Thank you!!

Comment 17 by Deleted ...@, Apr 25 2011

this happened to me a few times yesterday. i cleared the history and it happened. i uninstalled chrome completely and installed it again but the issue was not resolved.

Comment 18 by Deleted ...@, Jun 9 2011

I've had this issue off and on for only the last few weeks.  At one point, i cleared my cache and the problem cleared up.  Just happened again however; starting to hate wiping my cache out.  vote to fix -> +1.
Project Member

Comment 19 by, Oct 12 2012

Labels: Restrict-AddIssueComment-Commit
This issue has been closed for some time. No one will pay attention to new comments.
If you are seeing this bug or have new data, please click New Issue to start a new bug.
Project Member

Comment 20 by, Mar 10 2013

Labels: -Area-Internals -Internals-Network -Mstone-11 Cr-Internals Cr-Internals-Network M-11
Project Member

Comment 21 by, Mar 13 2013

Labels: -Restrict-AddIssueComment-Commit Restrict-AddIssueComment-EditIssue

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