[Environment, Chrome and platform version]
Version of Google Chrome (Wrench-> About Google Chrome): 51.0.2704.79 m
Operation system: Windows 7 Professional 32 bit
Printers: Fuji Xerox DocuCentre C3370PFS / DocuCentre C4470PFS
[Issue Description]
Customer is having issues when printing PDF from Google Viewer.
=> Some lines are not printed. (They doesn't use Google Cloud Print.)
=> Tried to enable the "Background graphics" option but the option is not available for PDF.
=> Lines are not thin. Enough width.
[Expected Behavior]
Being able to print the exact same file as shown in the print preview.
[Actual Behavior]
Lines and bars are partially missing on paper, but are visible during print preview.
[Time/date the issue first occurred]
around Jun 3rd 2016
[Affecting all devices? All users?]
Affecting all devices and all users in the company.
[Repro Steps]
1. Open a PDF with Chrome browser.
2. Click on print to open the preview.
3. Confirmed that there are lines properly on the preview screen.
4. Print
5. Some lines are not printed
*Tested if reproducible* => Issue NOT reproduced.
- Windows 7 Starter 32 bit
- Ricoh MP C3003 printer
[Other attachments]
Original document (The issue is reproduced when printing this doc)
https://drive.google.com/a/google.com/file/d/0B8hJbBKk0-c4VFZLM3N6SnlmdEU/view?usp=sharing
Print preview
https://drive.google.com/a/google.com/file/d/0B8hJbBKk0-c4YXFIQUNNY216RFU/view?usp=sharing
Print result
https://drive.google.com/a/google.com/file/d/0B8hJbBKk0-c4NFc4azZVWXowRTg/view?usp=sharing
Comment 1 by cschuet@chromium.org
, Jun 13 2016Owner: pastarmovj@chromium.org