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Issue 619461 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 108144
Owner:
Closed: Jun 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 1
Type: Bug-Regression



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Missing some lines when printing PDF from Chrome PDF viewer.

Project Member Reported by soushi@chromium.org, Jun 13 2016

Issue description

[Environment, Chrome and platform version] 
Version of Google Chrome (Wrench-> About Google Chrome): 51.0.2704.79 m
Operation system: Windows 7 Professional 32 bit
Printers: Fuji Xerox DocuCentre C3370PFS / DocuCentre C4470PFS

[Issue Description] 
Customer is having issues when printing PDF from Google Viewer.
=> Some lines are not printed. (They doesn't use Google Cloud Print.)
=> Tried to enable the "Background graphics" option but the option is not available for PDF.
=> Lines are not thin. Enough width.

[Expected Behavior] 
Being able to print the exact same file as shown in the print preview. 

[Actual Behavior] 
Lines and bars are partially missing on paper, but are visible during print preview. 

[Time/date the issue first occurred] 
around Jun 3rd 2016 

[Affecting all devices? All users?] 
Affecting all devices and all users in the company. 

[Repro Steps] 
1. Open a PDF with Chrome browser. 
2. Click on print to open the preview.
3. Confirmed that there are lines properly on the preview screen.
4. Print
5. Some lines are not printed

*Tested if reproducible* => Issue NOT reproduced.
- Windows 7 Starter 32 bit 
- Ricoh MP C3003 printer

[Other attachments] 
Original document (The issue is reproduced when printing this doc)
https://drive.google.com/a/google.com/file/d/0B8hJbBKk0-c4VFZLM3N6SnlmdEU/view?usp=sharing

Print preview 
https://drive.google.com/a/google.com/file/d/0B8hJbBKk0-c4YXFIQUNNY216RFU/view?usp=sharing

Print result 
https://drive.google.com/a/google.com/file/d/0B8hJbBKk0-c4NFc4azZVWXowRTg/view?usp=sharing
 
Labels: Enterprise-triaged
Owner: pastarmovj@chromium.org
Can you take a look at this?
Cc: pastarmovj@chromium.org
Components: -Enterprise Internals>Plugins>PDF
Owner: ----
This sounds like an issue with the print rasterization in the PDF plugin or Chrome. Reassigning to the appropriate teams
Status: Untriaged (was: Unconfirmed)
Can you try Chrome Canary 53.0.2767.0 and see if there's an improvement?

Comment 4 by ajha@chromium.org, Jun 15 2016

Cc: thestig@chromium.org gov...@chromium.org sshruthi@chromium.org
Labels: -Type-Bug -Pri-3 ReleaseBlock-Stable TE-Verified-M53 TE-Verified-53.0.2768.0 M-51 Pri-1 Type-Bug-Regression
Owner: halcanary@chromium.org
Status: Assigned (was: Untriaged)
Able to reproduce this on the latest stable(51.0.2704.84) and the latest M-52(52.0.2704.41). This is working fine on the latest canary(53.0.2768.0) as tested on Windows-7.

Reverse bisected to find the regression range that fixed this:

Last bad build:   53.0.2766.0 
First good build: 53.0.2767.0

Changelog range:
================
https://chromium.googlesource.com/chromium/src/+log/53.0.2766.0..53.0.2767.0?pretty=fuller&n=10000

Suspected CL that would have fixed this: https://codereview.chromium.org/2062903002

halcanary@: If the above change is related, could you please get this merged to M-52 and M-51(next stable refresh candidate).

Thank you! 

Comment 5 by ajha@chromium.org, Jun 15 2016

Labels: hasbisect
Cc: -thestig@chromium.org halcanary@chromium.org
Owner: thestig@chromium.org
https://codereview.chromium.org/2062903002 is totally unrelated.  That fixes a fuzzing issue involving empty html documents.

I am not the person to look at this bug, since the source is PDF, not HTML.
Mergedinto: 108144
Status: Duplicate (was: Assigned)

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