Login screen sometimes gets stuck at "Network not available" page even after the network is back |
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Issue descriptionVersion: 53.0.2762.0 OS: Chrome What steps will reproduce the problem? (1) Start logging into Chromebook through a SAML flow. (2) Shut down the current network (e.g. unplug Ethernet cable). (3) Wait until the "Network not available" screen is displayed. (4) Connect the network back. What is the expected output? The error screen goes away and the initial login screen is displayed. What do you see instead? The "Network not available" screen is still shown. (And waiting even for several minutes didn't help.) Please see the attached screenshot: it shows that the error screen is still displayed, despite that the network connection is established. Note 1: The issue is difficult for reproducing. I observed it only a couple of times. Note 2: It was observed (it least, this time) on a manually built dev image. Cannot say anything about the official images (see Note 1).
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Jun 13 2016
I see nothing in the logs around the time when I connect the network cable back. And the last log message before this was: > [10878:10878:0610/145320:ERROR:gaia_screen_handler.cc(445)] Gaia webview error: ERR_INTERNET_DISCONNECTED which, I presume, was a correct message.
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Jun 13 2016
Can you add some log to SigninScreenHandler::UpdateStateInternal and see if it gets called when network is reconnected? HideOfflineMessage [1] should get called to switch back to Gaia when network is online again. [1] https://cs.chromium.org/chromium/src/chrome/browser/ui/webui/chromeos/login/signin_screen_handler.cc?rcl=0&l=769
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Sep 22 2016
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Jul 27
No recent report heard. Feel free to reopen if still happens. |
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Comment 1 by xiy...@chromium.org
, Jun 10 2016