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Issue 616809 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Jun 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Can't log into Google Chrome browser, error HTTP Status 500 - Error processing external authentication request

Reported by chtay...@mix.wvu.edu, Jun 2 2016 
Chrome Version       : 50.0.2661.102
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari 5:
  Firefox 4.x:
     IE 7/8/9:

What steps will reproduce the problem?
1.
2.
3.

What is the expected result?


What happens instead of that?


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36
net-internals-log.json
633 KB View Download

Comment 1 by ssamanoori@chromium.org, Jun 3 2016

Components: UI>SignIn
Labels: Needs-Feedback
Unable to reproduce the issue on Windows 7, Mac 10.11.5, Ubuntu 14.04 using 50.0.2661.102, latest stable 51.0.2704.79, beta 52.0.2743.24, dev 53.0.2756.0. Able to log into google chrome browser without any error.

Please find attached screencast.

chtaylor@Could you please check the issue on latest chrome channels with clean profile and update the thread if issue still persists.
616809.mp4
872 KB Download

Comment 2 by rsleevi@chromium.org, Jun 7 2016

Status: WontFix (was: Unconfirmed)
The NetLog indicates that it's your server, idp.wvu.edu, that is returning the 500. You would need to speak with your server administrators to gather more understanding about why. Unfortunately, there's insufficient information to assist in this, as 500 indicates an Internal Server Error.

Closing this as WontFix.
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