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Issue 616455 link

Starred by 2 users

Issue metadata

Status: Verified
Owner:
Closed: Dec 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Feature



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Unexpected results when re-ordering displays

Project Member Reported by rubenvs@chromium.org, Jun 1 2016

Issue description

Chrome Version: 52.0.2717.5 dev
OS Version: 8249.2.0
Firmware: Google_lulu.6301.136.57

- Display Link 3.0 (Dell D3100) and 2 Dell monitors (U2412M)

What steps will reproduce the problem?
1.Chromebook is connected to DL3.0 Docking Station (Dell D3100, connected to 2 Dell u2412M displays) 
2. Replicating physical location of screens in Screen Management is hard to do (See video - customer often works with chromebook in the middle of a 2 display set up)


Steps To Reproduce:
(1)
(2)
(3)

Expected Result:

Actual Result:

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)

What is the impact to the user, and is there a workaround? If so, what is
it?

Please provide any additional information below. Attach a screen shot or
log if possible.


 
Labels: -Type-Bug Type-Feature
Can you please attach the video?

Comment 2 by dchan@google.com, Jun 20 2016

Labels: Needs-Feedback
rubenvs@ can you please attach the video or provide link ?
https://drive.google.com/open?id=0B1mRuFDPX9EeWHFPMDF6R0cwcnc

The Folder contains the video, specs of screen and specs of device.

Project Member

Comment 5 by sheriffbot@chromium.org, Jul 20 2016

Labels: -Needs-Feedback Needs-Review
Owner: dchan@google.com
Thank you for providing more feedback. Adding requester "dchan@google.com" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 6 by dchan@google.com, Jul 20 2016

Components: UI>Settings OS>Kernel>Display
Owner: ----
Status: Untriaged (was: Unconfirmed)
the video location https://drive.google.com/a/google.com/folderview?id=0B1mRuFDPX9EeWHFPMDF6R0cwcnc&usp=drive_web&pli=1#list

1- connect chromebook with 2 external monitors using Docking Station as stated in c#1
2- goto setting display and try to rearrange the position/location of the display is difficult.

add components for triage
Cc: osh...@chromium.org
Components: -OS>Kernel>Display

Comment 8 by osh...@chromium.org, Jul 21 2016

Cc: steve...@chromium.org
Owner: tbuck...@chromium.org
Can someone analyze and call how in particular we could improve the experience? Just watching the video I didn't see anything glaringly obvious.

Labels: -Pri-3 Pri-2
Status: Assigned (was: Untriaged)
Cc: tbuck...@chromium.org
Owner: steve...@chromium.org
Summary: Unexpected results when re-ordering displays (was: Moving screen order in Screen management is hard to do)
The two main issues I saw were:
1) 0:13s -- user has two monitors side-by-side and is dragging the 3rd, then when released the two side-by-side monitors are separated in a strange way
2) 0:15s -- user is able to drag a window between two other monitors where there is not enough space for it

Lower priority -- the user should also have enough padding around the monitors such that any monitor being dragged won't get cut off
Thanks tom, the time indicies help a lot.

1) - I'm not quite sure what happened here. We should try to reproduce that in the new UI, it should be a little bit more robust.

2) That one is a tricky to prevent and also seems a bit of an edge case.

3) That should also be fixed in the new UI.

I will try to repro with the new UI when I have a multi monitor setup again, but I don't think any of this is super high priority - I think your new description is much more accurate.


#1 is definitely the worst, I'm okay with making #2 lower-priority.
Have you been able to reproduce #1 with the MD Settings UI?

Labels: M-56
Hopefully this was fixed with issue 671376

Please re-open if it is still reproducible in 56 or in MD-Settings (which was already fixed).


Status: Fixed (was: Assigned)
Status: Verified (was: Fixed)

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