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Issue 613808 link

Starred by 5 users

Issue metadata

Status: WontFix
Owner:
Closed: Jan 7
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Switching Windows 10 users breaks 2 finger scroll

Reported by eshan.sh...@gmail.com, May 21 2016

Issue description

Chrome Version       : Version 50.0.2661.102 m (64-bit)
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari:
    Firefox: OK
       Edge: OK

What steps will reproduce the problem?
(1) Load some tabs in Chrome on Windows 10
(2) Switch to another Windows user (without logging this one off)
(3) Switch back to the original user's session

What is the expected result?

The open tabs can be scrolled using 2 finger scroll on the touchpad

What happens instead?

2 finger scroll no longer works (at all) on the open tabs.  It appears to try to pull the entire window down.  Scrolling on the touch screen still works, dragging the scroll bar works, and using the arrow keys works.  Any new tabs created at this point work fine.


Please provide any additional information below. Attach a screenshot if
possible.

I have tried this on two different brand new Windows 10 machines: a Dell XPS 13 and a Surface Book.  The steps above reproduce the  issue 100 % of the time.  In addition, the problem occurs intermittently when resuming from sleep.  
 
Cc: brajkumar@chromium.org
Labels: Needs-Feedback
Due to unavailability of Windows 10 laptop which supports 2 finger scrolling, Tested this issue on Mac OS 10.11.5 using chrome latest stable M50-50.0.2661.102 by following steps mentioned in the above comment. Observed two finger scrolling is working fine in open tabs.

eshan.shahjahan@- Could you please let us know on Windows-10 which device you are facing this issue. Is this issue is seen on incognito mode as well?
Just verified the issue exists on incognito mode as well.  The device I am using is a Microsoft Surface Book which came preinstalled with Windows 10.  

(As I mentioned before, I witnessed the same behavior on a Dell XPS 13, but I have subsequently returned that machine.)
Project Member

Comment 3 by sheriffbot@chromium.org, May 26 2016

Labels: -Needs-Feedback Needs-Review
Owner: brajkumar@chromium.org
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: Blink>Scroll
Labels: -Needs-Review Needs-Feedback OS-Windows
Owner: ----
No luck, Still unable to reproduce the issue on Windows-10 Dell M3800 by following steps mentioned in the original comment. Observed no issues in 2 finger scrolling using touchpad.

eshan.shahjahan@ - Any update on this bug? Are you still seeing this issue on chrome latest stable M52-52.0.2743.116. If issue still persists please provide your chrome://gpu details for further triaging.

Thanks!
Cc: dtapu...@chromium.org ananta@chromium.org
Labels: -Pri-3 -Needs-Feedback Pri-2
Owner: jsc...@chromium.org
Status: Assigned (was: Unconfirmed)
jschuh@ Can you get someone to look at this. I can defintely reproduce on a Surface book. Once you open a new tab then it behaves correctly for that new tab; but the remaining tabs all don't work.

Edge continues to scroll so it is some state that seems to be getting stuck somehow.
Adding my chrome://gpu since I am having this issue as well and would like to contribute. Let me know if you need any other logs.
chromegpu.html
107 KB View Download
Cc: pbomm...@chromium.org
 Issue 671369  has been merged into this issue.
Cc: bokan@chromium.org
jschuh@ can we get this triaged? It seems like a consistent problem that is easily reproducible we just need a Windows resource to look into it.
Cc: jsc...@chromium.org
 Issue 650271  has been merged into this issue.
Owner: chaopeng@chromium.org
Chao, Since you have changed the logic quite a bit I'm wondering whether this still reproduces or not. Can you give it a try whenever you get a chance and update the bug.
Can not reproduce on 73.0.3664.0 canary on Win10 1809 Surface Go.
Status: WontFix (was: Assigned)

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