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Issue metadata

Status: WontFix
Owner:
Last visit > 30 days ago
Closed: May 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Feature



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Need "supervised user" functionality on google apps enrolled chromebooks

Reported by richard....@uwmidsouth.org, May 18 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36
Platform: 7978.74.0 (Official Build) stable-channel parrot

Steps to reproduce the problem:
1. go to chrome settings on enrolled chromebook
2. click on "manage other users"
3. supervised users checkbox is greyed out
4. Msg: These settings may only be modified by the owner:
5. Access Admin Console Device Managment settings in Google Apps Domain; cannot locate option to enable "supervised users"

What is the expected behavior?
We should be able to enable and manage "supervised users" on google apps enrolled (managed) chrome devices.

What went wrong?
functionality not enabled

Did this work before? No 

Chrome version: 50.0.2661.103  Channel: stable
OS Version: chromebook
Flash Version: 

We would like the "supervised user" feature added to Google Apps Chrome Device Management so that admins can enable/disable/specify "supervised users" on specific enrolled chrome devices. One scenario:

Receptionist in public building using enrolled chromebook as supervised user RESTRICTED to accessing google apps domain email/calendar/drive while denying all other web browsing. (When device is used by other "full rights" user, can access anything.)
 
This is what OUs are for. Create an OU with the desired restrictions, and give the receptionist an account in that OU. 
I will agree that OUs allow applying restrictions to users, and I have done so in the situation described. It is however a much more limited functionality that "supervised" users. 

Having dug deeper into the situation, I think I can see account association issues that apply to supervised users which would not be easily (or desirably) replicated in the apps environment. 

Should probably be closed no fix.
Labels: -Type-Bug Type-Feature
Owner: dskaram@chromium.org
Status: Assigned (was: Unconfirmed)
Please evaluate and prioritize FR.
Status: WontFix (was: Assigned)
Won't Fix per comments #1 and #2.

If there are requests around specific features from Supervised Users that would be beneficial in a managed setting, we'd be more than happy to consider. But it is highly unlikely that we move the entire supervised user concept as managed users are already in a way supervised.

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