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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 2017
Cc:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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Wrong Name on my business email.

Reported by eliea85...@gmail.com, May 14 2016

Issue description

Chrome Version       : 50.0.2661.102
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue:
     Safari: Not Tested
    Firefox: OK
         IE: Not Tested

What steps will reproduce the problem?
(1) a Friend sent me an email from his chrome browser to my email e.abdo@e-lead.me
(2) Sent an email to my business email e.abdo@e-lead.me
(3) Sent an email to e.abdo@e-lead.me from firefox

What is the expected result?
The expected result is to receive emails with the name "Elie ABDO" or e.abdo@e-lead.me

What happens instead?
I got in the email Racha Trad

Please provide any additional information below. Attach a screenshot if
possible.
My friend Rach Trad ask me to create for her a new gmail account as she forget the old account and password. I created an account for her and i set my email e.abdo@e-lead.me as a second email in case she forgot the password(as i know that will happens). Since then when I receive an email from gmail to e.abdo@e-lead.me i receive it under the name Racha Trad. I tried to send an email to myself from my gmail account to e.abdo@e-lead.me and i got the same Racha Trad. I tried the same from firefox and i got e.abdo@e-lead.me. I am attaching a screen shot that help you to explore in details the case. 
Regards,Elie.

 
ChromeEmail.png
9.7 KB View Download
Cc: tkonch...@chromium.org
Labels: Needs-Feedback
Unable to reproduce the issue on mac 10.11 chrome version 50.0.2661.102 - created a new gmail account and given current gmail address my personal gmail address and sent a mail from newly created account to my personal account. received email with the intended name 

eliea85.ea@, Could you please replicate the same scenario with a new profile where there are no apps/extensions and update the thread. You can create a new profile from chrome://settings
Hello,
Actually i am using windows and not mac.

The point is that i tried to send email to e.abdo@e-lead.me and while selecting the email, i got it from the autocomplete list as Racha Trad so i entered to the contact list and renamed Racha Trad to Elie ABDO for the email e.abdo@e-lead.me and sent the email and i got it working fine.

The point is when a friend send me an email via it gmail account to e.abdo@e-lead.me Racha Trad appear, so i guess that when my friend enter the email e.abdo@e-lead.me, some how google do check if the email exist and get a Recipient email and for that reason i got Racha Trad, i am not sure if that check is a bug or not specially in the case that the account is not relative to gmail but to another domain.

Also while trying i figure out something. I clicked twice on compose email, then after changing the display name i refreshed my browser, so when i clicked compose email again, i got two popup to send an email.Is that normal ?

regards,Elie.
Project Member

Comment 3 by sheriffbot@chromium.org, May 18 2016

Labels: -Needs-Feedback Needs-Review
Owner: tkonch...@chromium.org
Thank you for providing more feedback. Adding requester "tkonchada@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: brajkumar@chromium.org
Labels: -Needs-Review Needs-Feedback
Owner: ----
eliea@ - Thanks for your reply. Could you please let us know is this issue is seen only on Outlook mails? Have you checked the same on other mails like gmail, yahoo, etc... Will you mind in checking and let us know how it works on other mail sites.
Thanks!
Hello,
The point is if i send an email from my gmail to another email they got my name Racha Trad. If i receive an email from a gmail account to e.abdo@e-lead.me i got Racha Trad.

Now i checked my last email that i sent (in previous attachment) on the webmail and i get it fine as Elie ABDO not as Rach Trad where in outlook i got it under the name Racha Trad.

regards,Elie.
Hello,
Today i got an email from a friend to my outlook and again the name appear wrong. Attached a screen shot elaborating the case.

I would suggest to send me an email from your gmail account to e.abdo@e-lead.me . In this case you could have a better detail for the error.

regards,Elie. 
GmailError.png
9.5 KB View Download
Project Member

Comment 7 by sheriffbot@chromium.org, May 23 2016

Labels: -Needs-Feedback Needs-Review
Owner: brajkumar@chromium.org
Thank you for providing more feedback. Adding requester "brajkumar@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 8 by cda...@chromium.org, Mar 13 2017

Labels: -Needs-Review
Cleaning up "Needs-Review" label as we are not using this label for triage anymore. Ref bug for this cleanup 684919
Labels: Needs-Feedback
Owner: ----
Reporter@ Could you please confirm are you still seeing this issue on chrome latest stable #58.0.3029.110? Is this issue is specific to chrome or seen in other browser as well?
Status: WontFix (was: Unconfirmed)
Closing due to lack of feedback response that has been requested. If the issue still reproduces please open a new issue with the details requested.

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