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Issue 611800 link

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Issue metadata

Status: Archived
Owner: ----
Closed: May 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome Recovery Utility no longer working in Win7 Chrome R50

Reported by jsm...@stillwaterschools.com, May 13 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36

Steps to reproduce the problem:
1. Run Recovery Utility
2. Select "erase recovery media" from gear menu (or use a local image)
3. Start as normal
4. See failure error message.

What is the expected behavior?
No failure

What went wrong?
"Unknown error: Utility process crashed.. Please try again."

WebStore page: https://chrome.google.com/webstore/detail/chromebook-recovery-utili/jndclpdbaamdhonoechobihbbiimdgai

Did this work before? Yes R49 and prior

Chrome version: 50.0.2661.94  Channel: n/a
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: Shockwave Flash 21.0 r0
 
2016-05-13 12_48_52-Chromebook Recovery Utility.png
19.1 KB View Download
Project Member

Comment 1 by sheriffbot@chromium.org, May 15 2017

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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