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Issue 611659 link

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Issue metadata

Status: WontFix
Owner:
Closed: Jun 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug-Regression



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Tab is crashing on setup of Screencastify app

Project Member Reported by sandeepk...@techmahindra.com, May 13 2016

Issue description

Version: 52.0.2733.0/8315.0.0 (Official Build) dev-channel veyron_Jerry, Zako
OS: Chrome
URL: https://chrome.google.com/webstore/search/screencastify?utm_source=chrome-app-launcher-search

What steps will reproduce the problem?
(1) Sign in to user>> go to Webstore>> search Screencastify>> add to chrome>> go to extension>> so that setup page will open in a mew tab>> click on setup came access>> click on allow>> select locally on this device click on done button (tick mark) and observe

Expected: Tab crash should not be seen on setup
Actual: Instead tab crash is seen

This is a Regression issue as issue is not seen in 50.0.2661.91/7978.66.0 stable-channel Dasiy

Issue is not seen in linux
 
Crash ID: 7bcae7ec00000000 
Cc: songsuk@chromium.org pucchakayala@chromium.org
Status: Untriaged (was: Unconfirmed)
Able to reproduce the issue on Blaze using chrome version 52.0.2733.0/8315.0.0
crash id ::b2d41a0a00000000

Stack Trace
=====================
Thread 0 CRASHED [SIGSEGV @ 0x00000004 ] MAGIC SIGNATURE THREAD
0xb4c041be	(libblink_platform.so + 0x001151be )	
0xb4c7fef3	(libblink_platform.so + 0x00190ef3 )	
0xb4c7fed7	(libblink_platform.so + 0x00190ed7 )	
0xb4bc554b	(libblink_platform.so + 0x000d654b )	
0xb4bc5467	(libblink_platform.so + 0x000d6467 )	
0xb4cd0865	(libblink_platform.so + 0x001e1865 )	
0xb4cd095d	(libblink_platform.so + 0x001e195d )	
0xb4cd3845	(libblink_platform.so + 0x001e4845 )	
0xb4cd676f	(libblink_platform.so + 0x001e776f )	
0xb4df95d2	(libblink_platform.so + 0x0030a5d2 )	
0xb4ccee9f	(libblink_platform.so + 0x001dfe9f )	
0xafa99a87	(libscheduler.so + 0x00021a87 )	
0xb0e56bbd	(libgcc_s.so.1 -bpabi.c:41 )	__gnu_ldivmod_helper
0xffffffff		
0xb4f2dbc1	(libbase.so + 0x000cfbc1 )	
0xb4ed82fd	(libbase.so + 0x0007a2fd )	
0xb4ed82fd	(libbase.so + 0x0007a2fd )	
0xafa99a87	(libscheduler.so + 0x00021a87 )	
0xb4cd41c1	(libblink_platform.so + 0x001e51c1 )	
0xb4396686	(libcontent.so + 0x00dff686 )	
0xb4be3d47	(libblink_platform.so + 0x000f4d47 )	
0xafa9a1a9	(libscheduler.so + 0x000221a9 )	
0xafa9a177	(libscheduler.so + 0x00022177 )	
0xafa9a205	(libscheduler.so + 0x00022205 )	
0xafa9a1cb	(libscheduler.so + 0x000221cb )	
0xafa99dc9	(libscheduler.so + 0x00021dc9 )	
0xafaa2eba	(libscheduler.so + 0x0002aeba )	
0xb0e56bbd	(libgcc_s.so.1 -bpabi.c:41 )	__gnu_ldivmod_helper
0x000003e6		
0xafaa2eba	(libscheduler.so + 0x0002aeba )	
0xb0e4eb5f	(libgcc_s.so.1 + 0x0000eb5f )	__aeabi_ldivmod

Comment 4 by srcv@chromium.org, May 19 2016

Cc: tnakamura@chromium.org
Chrome crashed on device Jerry with M52 52.0.2739.0 / 8337.0.0 dev build as soon as hangout call was started. Though repro steps are different from the initial bug report, I am updating this bug as crash stack trace looks similar to comment#3.

Crash ID: 3dc92bca00000000, 2e67ebca00000000

Cc: gkihumba@chromium.org
gkihumba@ - is this another instance of missing symbols?
Yes these are missing symbols. See crbug/610902
srcv@: I've added your comment #4 to relevant bug about crashing hangouts (crbug/611585)
Cc: srcv@chromium.org
Stack traces are different, but could have same root cause as in both bugs hangouts crashes

Comment 10 by srcv@chromium.org, Jun 17 2016

Version 52.0.2743.41/ 8350.31.0 (Official Build) beta-channel veyron_minnie
Firmware Google_Veyron_Minnie.6588.197.0
Crash ID: a975773c00000000

There were no visible chrome crashes on device Minnie during apprt calls but Chrome://crashes shows a crash report (with ID mentioned above) during apprtc calls. Updating this bug as crash stack trace is similar to comment #3. 

Thread 0 CRASHED [SIGSEGV @ 0x00000000 ] MAGIC SIGNATURE THREAD
0xb4a59496	(chrome + 0x02358496 )	
0xb478e109	(chrome + 0x0208d109 )	
0xb478f24d	(chrome + 0x0208e24d )	
0xb478ae03	(chrome + 0x02089e03 )	
0xb5b6c2fd	(chrome + 0x0346b2fd )	
0xb478aeb3	(chrome + 0x02089eb3 )	
0xb478af9f	(chrome + 0x02089f9f )	
0xb47881af	(chrome + 0x020871af )	
0xb4788c71	(chrome + 0x02087c71 )	
0xb2b511cb	(chrome + 0x004501cb )	
0xb4788dd7	(chrome + 0x02087dd7 )	
0xb4a4807d	(chrome + 0x0234707d )	
0xb4a480a3	(chrome + 0x023470a3 )	
0xb4a1219b	(chrome + 0x0231119b )	
0xb4a122eb	(chrome + 0x023112eb )	
0xb4a121ff	(chrome + 0x023111ff )	
0xb4a122fb	(chrome + 0x023112fb )	
0xb4a07729	(chrome + 0x02306729 )	
0xb3635043	(chrome + 0x00f34043 )	
0xb4a1f5df	(chrome + 0x0231e5df )	
0xb2b3f257	(chrome + 0x0043e257 )	
0xb4a1ff1f	(chrome + 0x0231ef1f )	
0xb491c91b	(chrome + 0x0221b91b )	
0xb5974107	(chrome + 0x03273107 )	
0xb50c3bc5	(chrome + 0x029c2bc5 )	
0xb5265825	(chrome + 0x02b64825 )	
0xb5265687	(chrome + 0x02b64687 )	
0xb4bfe59f	(chrome + 0x024fd59f )	
0xb4bfe501	(chrome + 0x024fd501 )	
0xb1fd8bbd	(libgcc_s.so.1 -bpabi.c:41 )	__gnu_ldivmod_helper
0xb1fd0b5f	(libgcc_s.so.1 + 0x0000eb5f )	__aeabi_ldivmod
0xb317e911	(chrome + 0x00a7d911 )	
0xb659a393	(chrome + 0x03e99393 )	
0xb1fd0b5f	(libgcc_s.so.1 + 0x0000eb5f )	__aeabi_ldivmod
0xb26ffeae		
0xb2b512ab	(chrome + 0x004502ab )	
0xb2f76d8b	(chrome + 0x00875d8b )	
0xb65a9862	(chrome + 0x03ea8862 )	
0xb6756cae	(chrome + 0x04055cae )	
0xb4bfe501	(chrome + 0x024fd501 )	
0xb4a94cf3	(chrome + 0x02393cf3 )	
0xb5973fb1	(chrome + 0x03272fb1 )	
0xb4bffa35	(chrome + 0x024fea35 )	
0xb4a94f37	(chrome + 0x02393f37 )	
0xb4a94b11	(chrome + 0x02393b11 )	
0xb659c5ce	(chrome + 0x03e9b5ce )	
0xb20e1dd5	(libstdc++.so.6.0.20 -char_traits.h:259 )	std::basic_string<char, std::char_traits<char>, std::allocator<char> >::compare
0xb7caceaa		
0xb312fc81	(chrome + 0x00a2ec81 )	
0xb312fc03	(chrome + 0x00a2ec03 )	
0xb312ece9	(chrome + 0x00a2dce9 )	
0xb2e7e0a3	(chrome + 0x0077d0a3 )	
0xb1ece307	(libc-2.19.so -libc-start.c:285 )	__libc_start_main
0xb2b2ff3f	(chrome + 0x0042ef3f )	
0xb6588193	(chrome + 0x03e87193 )	
0xb2b51399	(chrome + 0x00450399 )	
0xb1fb84d3	(libpthread-2.19.so -pthread_barrierattr_setpshared.c:39 )	pthread_barrierattr_setpshared
0xb1ee04bb	(libc-2.19.so -cxa_atexit.c:101 )	__new_exitfn
0xb221a13b	(libgestures.so.0 + 0x0001813b )	
0xb20aad1b	(libstdc++.so.6.0.20 -basic_ios.h:276 )	std::ios_base::Init::Init
0xb2700906		
0xb26ea7b7	(ld-2.19.so -dl-init.c:36 )	_dl_init
0xb2e7df47	(chrome + 0x0077cf47 )	
0xb2e7df7b	(chrome + 0x0077cf7b )	
0xb65881d3	(chrome + 0x03e871d3 )	
0xb26ea9bf	(ld-2.19.so + 0x0000b9bf )	_dl_sort_fini
Owner: abodenha@chromium.org
Status: Assigned (was: Untriaged)
Albert do you know who would be the right owner for this?
Owner: jen...@chromium.org
For some reason crash/ isn't properly symbolizing the call stack. It's really hard to guess who the right owner should be.

jennyz@ can you try to repro locally and see if you can get a more useful stack?
Comment 12: yes we've been having issues with builders timing out while uploading crash symbols. Options are either to repro locally or manually upload symbols to crash for that device/ build using e.g.:

upload_symbols --yes --official_build gs://chromeos-image-archive/link-release/R52-8305.0.0/debug.tgz

First option is less painful.
I tried to install screencastify on my samus 8315.0.0/52.0.2773.0, I could not repro the crash, it looks like working well. 
Cc: ka...@chromium.org
I tried with apprtc app too, no repro on samus. I will need a little help from mtv QA team to catch the repro on device.

Comment 16 by ka...@chromium.org, Jun 22 2016

We have M52 RC today and will test the scenario(screencastify, apprtc) on veyron and zako boards

Comment 17 by srcv@chromium.org, Jun 22 2016

Tested apprtc calls on device Minnie with latest M52 beta ( 52.0.2743.49 / 8350.38.0). No crashes were observed during apprtc calls. 

Comment 18 by ka...@chromium.org, Jun 22 2016

Testing team could not reproduce on M52 RC build 8350.38.0 on minnie and zako.
Labels: -ReleaseBlock-Stable
Status: WontFix (was: Assigned)
Based on comments 17/18, removing release block label and marking this as won't fix. Feel free to reopen bug if you can repro it in other builds

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