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Issue metadata

Status: Fixed
Owner:
Closed: Jul 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug
LBS



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[LBS] LBS does not switch from IE in Windows 10

Reported by chrisdni...@gmail.com, May 12 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36

Steps to reproduce the problem:
1. Install Chrome Enterprise, LBS Extension, and LBS MSI on a domain joined windows 10 computer
2. Install the ADMX templates for GPO management
3. Enter site.com and !site2.com into the "Hosts to Open In the Alternative Browser" policy
4. Open the test sites in Chrome and IE11

What is the expected behavior?
Opening site.com in Chrome should trigger a switch to IE11
Opening site2.com in IE should trigger a switch to Chrome

What went wrong?
The switch from Chrome to IE works as expected but the switch from IE to Chrome does not work.
This was working perfectly on our Windows 7/IE10 computers but fails with Win10/IE11

Did this work before? N/A 

Chrome version: 50.0.2661.94 (Official Build) m (32-bit)  Channel: n/a
OS Version: Windows 10 (64-bit) 1511
Flash Version: 

Thanks for the great support for Chrome in the enterprise...but we really need this bug fixed to roll out Win10 to our 35,000 users
 

Comment 1 by tnagel@chromium.org, May 13 2016

Owner: pastarmovj@chromium.org
Labels: LBS
Status: Started (was: Unconfirmed)
Summary: [LBS] LBS does not switch from IE in Windows 10 (was: Legacy Browser Support does not switch from IE in Windows 10)
The issue I guess is that the Enhanced Protection Mode is on which is incompatible with the current version of LBS. You can verify this by going to the settings menu of IE (the cog wheel on the right) and open the "Manage Add-Ons" item. If the LBS status is "incompatible" this is the cause. One way to make it work ASAP is to switch this mode on as described here http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#EPM&ie=ie-11 or through a GPO policy.

Meanwhile the next version of LBS should be compatible with EPM and this problem should not exist.
Status: Fixed (was: Started)
The latest beta image (bare in mind it is the same version 4.5 so a manual reinstall is needed) contains proper EPM compatibility so this problem should be resolved.

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