cannot download extension it said netword fail and download interrupt
Reported by
zve...@gmail.com,
May 8 2016
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36 Steps to reproduce the problem: 1. I tried everything I can find on google 2. I tried scan malware but it same result 3. I tried scan virus , adware and update windows it still not work What is the expected behavior? maybe it because malware but all of my program cant scan it. so I attach net internal that might help What went wrong? I cant install all extension in chrome. some extension can use this web http://chrome-extension-downloader.com/ to install manually but some extension cant install without webstore like TwitchAlerts Stream Labels WebStore page: all extension Did this work before? Yes my pc infected many malware and adware 1-2 month before but I use many freeware to erase it like malwarebyte, adwarecleaner but the only thing never be the same is I cant install all extension anymore Chrome version: 50.0.2661.94 Channel: stable OS Version: 10.0 Flash Version: Shockwave Flash 21.0 r0
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May 23 2016
Before using any third party malware software, it's recommended you use the Chrome Cleanup Tool: https://support.google.com/chrome/answer/6086368?hl=en I looked at the net internals log, but do not immediately see why the download failed.
,
May 23 2016
The download failed due to net::ERR_CONNECTION_REFUSED. However, further up the stack I see: 338237: HOST_RESOLVER_IMPL_JOB clients2.google.com Start Time: 2016-05-08 10:30:30.133 t=54359 [st=0] +HOST_RESOLVER_IMPL_JOB [dt=1] --> host = "clients2.google.com" --> source_dependency = 338236 (CONNECT_JOB) t=54359 [st=0] HOST_RESOLVER_IMPL_JOB_STARTED t=54359 [st=0] +HOST_RESOLVER_IMPL_PROC_TASK [dt=1] t=54359 [st=0] HOST_RESOLVER_IMPL_ATTEMPT_STARTED --> attempt_number = 1 t=54359 [st=0] HOST_RESOLVER_IMPL_JOB_REQUEST_ATTACH --> priority = "LOWEST" --> source_dependency = 338236 (CONNECT_JOB) t=54360 [st=1] HOST_RESOLVER_IMPL_ATTEMPT_FINISHED --> attempt_number = 1 t=54360 [st=1] -HOST_RESOLVER_IMPL_PROC_TASK --> address_list = ["127.0.0.1:0"] t=54360 [st=1] -HOST_RESOLVER_IMPL_JOB I.e. client2.google.com is resolving to 127.0.0.1 on your machine. This is clearly not correct. Do you have a hosts entry for clients2.google.com pointing it at 127.0.0.1? If not, it's likely that there's some malware that's interfering with DNS. See #2. FFR: If you have a net-internals log with a download error caused by a network error: Start by loading it into chrome://net-internals, and then searching for "DOWNLOAD". This should bring up the relevant DOWNLOAD event. Then you can click through the "DOWNLOAD_URL_REQUEST --> source_dependency = <...> (URL_REQUEST)" event to look at the associated URL_REQUEST. The latter should show the underlying network error. |
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Comment 1 by msimprov...@gmail.com
, May 8 2016