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Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: May 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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cannot download extension it said netword fail and download interrupt

Reported by zve...@gmail.com, May 8 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36

Steps to reproduce the problem:
1. I tried everything I can find on google
2. I tried scan malware but it same result
3. I tried scan virus , adware and update windows it still not work

What is the expected behavior?
maybe it because malware but all of my program cant scan it. so I attach net internal that might help

What went wrong?
I cant install all extension in chrome.
some extension can use this web http://chrome-extension-downloader.com/ to install manually but some extension cant install without webstore like TwitchAlerts Stream Labels

WebStore page: all extension

Did this work before? Yes my pc infected many malware and adware 1-2 month before but I use many freeware to erase it like malwarebyte, adwarecleaner but the only thing never be the same is I cant install all extension anymore

Chrome version: 50.0.2661.94  Channel: stable
OS Version: 10.0
Flash Version: Shockwave Flash 21.0 r0
 
net-internals-log.json
2.3 MB View Download
The NETWORK_FAILED error on the Chrome Web Store is caused by malware. By reviewing your net-internals-log it also appears that your Chrome is infected by adware extensions. Please try updating all your security software and running a scan with your antivirus and Malwarebytes Anti-Malware[1]. Additionally, please try disabling all your Chrome extensions, updating Chrome, and restarting your computer.

[1] https://www.malwarebytes.org/antimalware
Components: -Platform>Extensions UI>Browser>Downloads
Before using any third party malware software, it's recommended you use the Chrome Cleanup Tool: https://support.google.com/chrome/answer/6086368?hl=en

I looked at the net internals log, but do not immediately see why the download failed. 

Comment 3 by asanka@chromium.org, May 23 2016

Labels: Needs-Feedback
Status: WontFix (was: Unconfirmed)
The download failed due to net::ERR_CONNECTION_REFUSED. However, further up the stack I see:

338237: HOST_RESOLVER_IMPL_JOB
clients2.google.com
Start Time: 2016-05-08 10:30:30.133

t=54359 [st=0] +HOST_RESOLVER_IMPL_JOB  [dt=1]
                --> host = "clients2.google.com"
                --> source_dependency = 338236 (CONNECT_JOB)
t=54359 [st=0]    HOST_RESOLVER_IMPL_JOB_STARTED
t=54359 [st=0]   +HOST_RESOLVER_IMPL_PROC_TASK  [dt=1]
t=54359 [st=0]      HOST_RESOLVER_IMPL_ATTEMPT_STARTED
                    --> attempt_number = 1
t=54359 [st=0]      HOST_RESOLVER_IMPL_JOB_REQUEST_ATTACH
                    --> priority = "LOWEST"
                    --> source_dependency = 338236 (CONNECT_JOB)
t=54360 [st=1]      HOST_RESOLVER_IMPL_ATTEMPT_FINISHED
                    --> attempt_number = 1
t=54360 [st=1]   -HOST_RESOLVER_IMPL_PROC_TASK
                  --> address_list = ["127.0.0.1:0"]
t=54360 [st=1] -HOST_RESOLVER_IMPL_JOB

I.e. client2.google.com is resolving to 127.0.0.1 on your machine. This is clearly not correct. Do you have a hosts entry for clients2.google.com pointing it at 127.0.0.1? If not, it's likely that there's some malware that's interfering with DNS. See #2.

FFR: If you have a net-internals log with a download error caused by a network error: Start by loading it into chrome://net-internals, and then searching for "DOWNLOAD". This should bring up the relevant DOWNLOAD event. Then you can click through the "DOWNLOAD_URL_REQUEST --> source_dependency = <...> (URL_REQUEST)" event to look at the associated URL_REQUEST. The latter should show the underlying network error.

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