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Starred by 3 users

Issue metadata

Status: Duplicate
Owner: ----
Closed: May 2016
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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WebRTC screen sharing crashes when the text resolution is set to the recommended value 150%

Reported by arnaud.b...@symphony.com, May 6 2016

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36

Steps to reproduce the problem:
1. Goto to any project that leverages WebRTC screen sharing (https://meet.jit.si , https://www.webrtc-experiment.com/Pluginfree-Screen-Sharing/ ...)
2. install the required extension
3. click on the icon to share your screen
4. select the first option to share your entire screen
5. click on "Share"
6. complete crash of the browser

What is the expected behavior?

What went wrong?
getUserMedia error:
"gum.unsupported_resolution"

Crashed report ID: d1300a7200000000 (3baf68d0-4888-423c-8284-dcf8d395f76d)

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? No 

Chrome version: 50.0.2661.94  Channel: stable
OS Version: Windows 10 Pro
Flash Version: Shockwave Flash 21.0 r0
 
150_percent.png
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Screen Shot 2016-05-06 at 3.06.08 PM.png
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I just tried reproducing with M52 on a windows 7 machine and wasn't able to. Can you double-check you don't have any other extensions installed?
I have cleared (deleted) all my google chrome extensions and retested without any. Chrome browser systematically crashes.

As soon as i put my resolution of fonts to 100% - it works perfectly.
Windows 10 Pro, not 7, and deleted all the extensions then restarted Chrome
to make sure there is not side effect. My guess is that the resolution is
awkward because of this option, and this makes getusermedia crash.

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Re #3: I don't have the means to test on Windows 10 Pro at this time, but it sounds like that shouldn't matter. Can you please verify this on Canary version (52.0.2727.0)?
Re #4: it happens on Chrome Stable 50.0.2661.94
Screen Shot 2016-05-09 at 10.29.22 AM.png
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PC_GraphicCard_Driver.png
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Comment 6 by ajha@chromium.org, May 19 2016

Mergedinto: 513140
Status: Duplicate (was: Unconfirmed)
Stack trace of this matches to that Issue 513140, hence merging into that.
I don't have access to the Issue 513140, could you guys please help me on this?
Hi,

I was wondering if there's been any update on this. I'm still seeing the issue and was wondering where the investigation and resolution is at for this behavior as its been some time with no fresh news.

Thanks!

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