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Issue 608463 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Jul 2016
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Uploading photos on tumblr crashes chrome randomly

Reported by spawn5...@gmail.com, May 2 2016

Issue description

Chrome Version       : Version 50.0.2661.94 m (64-bit)
URLs (if applicable) : Tumblr Post When uploading photos
Other browsers tested: Firefox
  Add OK or FAIL, along with the version, after other browsers where you
have tested this issue: Ok
     Safari:
    Firefox: <<<
         IE:

What steps will reproduce the problem?
(1)When uploading photo's on tumblr it always crashes. It works at first but after a couple uploads it crashes.


What is the expected result?
Not to crash when uploading photos

What happens instead?
It hangs then crashes

Please provide any additional information below. Attach a screenshot if
possible.

Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:	AppHangB1
  Application Name:	chrome.exe
  Application Version:	50.0.2661.94
  Application Timestamp:	5721364b
  Hang Signature:	9c7a
  Hang Type:	16904
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Hang Signature 1:	9c7a8deb3a5cffc60cdbf6960e0138ba
  Additional Hang Signature 2:	dca0
  Additional Hang Signature 3:	dca09cd6723479ffc7393d47fdc7a5b6
  Additional Hang Signature 4:	9c7a
  Additional Hang Signature 5:	9c7a8deb3a5cffc60cdbf6960e0138ba
  Additional Hang Signature 6:	dca0
  Additional Hang Signature 7:	dca09cd6723479ffc7393d47fdc7a5b6
 
Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:	AppHangB1
  Application Name:	chrome.exe
  Application Version:	50.0.2661.94
  Application Timestamp:	5721364b
  Hang Signature:	71ff
  Hang Type:	16904
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Hang Signature 1:	71ffefe290922f81a1a1cea823f7602b
  Additional Hang Signature 2:	0bfc
  Additional Hang Signature 3:	0bfc491f4b442801a035bf2936701dc4
  Additional Hang Signature 4:	71ff
  Additional Hang Signature 5:	71ffefe290922f81a1a1cea823f7602b
  Additional Hang Signature 6:	0bfc
  Additional Hang Signature 7:	0bfc491f4b442801a035bf2936701dc4

Comment 2 Deleted

Thanks for the report. Would you mind providing crash id for the above issue from chrome://crashes ? As, I am unable to reproduce the above issue on Windows 7, Mac 10.11.4 & Ubuntu 14.04 with chrome version '50.0.2661.94'.

I really appreciate your help.

Thank you!
Sorry I misspoke. It doesn't crash out it just sits there and hangs loading forever. I do have xkit installed
Project Member

Comment 5 by sheriffbot@chromium.org, May 4 2016

Labels: -Needs-Feedback Needs-Review
Owner: ashej...@chromium.org
Thank you for providing more feedback. Adding requester "ashejole@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review Needs-Feedback
Owner: ----
Thanks for the update. Can you try removing xkit and then try the above issue?

Comment 7 by spawn5...@gmail.com, May 10 2016

Still does it. Here's another hang report.
Problem signature:
  Problem Event Name:	AppHangB1
  Application Name:	chrome.exe
  Application Version:	50.0.2661.94
  Application Timestamp:	5721364b
  Hang Signature:	dc84
  Hang Type:	16904
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Hang Signature 1:	dc84a1b11ad1187bc64385015fd4db22
  Additional Hang Signature 2:	d8f3
  Additional Hang Signature 3:	d8f3c5b8e73cf880bee84106dc19d7ac
  Additional Hang Signature 4:	dc84
  Additional Hang Signature 5:	dc84a1b11ad1187bc64385015fd4db22
  Additional Hang Signature 6:	d8f3
  Additional Hang Signature 7:	d8f3c5b8e73cf880bee84106dc19d7ac

Comment 8 by spawn5...@gmail.com, May 11 2016

Doing it in canary as well.
Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:	AppHangB1
  Application Name:	chrome.exe
  Application Version:	52.0.2730.0
  Application Timestamp:	57316396
  Hang Signature:	432f
  Hang Type:	16904
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Hang Signature 1:	432fb85b87f59ab698986be105864371
  Additional Hang Signature 2:	b1ea
  Additional Hang Signature 3:	b1ea07e74f15f99918a660a6d42f1a54
  Additional Hang Signature 4:	432f
  Additional Hang Signature 5:	432fb85b87f59ab698986be105864371
  Additional Hang Signature 6:	b1ea
  Additional Hang Signature 7:	b1ea07e74f15f99918a660a6d42f1a54
Project Member

Comment 9 by sheriffbot@chromium.org, May 11 2016

Labels: -Needs-Feedback Needs-Review
Owner: ashej...@chromium.org
Thank you for providing more feedback. Adding requester "ashejole@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Happened again today.

Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:	AppHangB1
  Application Name:	chrome.exe
  Application Version:	52.0.2730.0
  Application Timestamp:	57316396
  Hang Signature:	42b3
  Hang Type:	16904
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Hang Signature 1:	42b387166821bbe72242f54429e5b950
  Additional Hang Signature 2:	fe58
  Additional Hang Signature 3:	fe58daf915a4ea846fce491c0d4f043f
  Additional Hang Signature 4:	42b3
  Additional Hang Signature 5:	42b387166821bbe72242f54429e5b950
  Additional Hang Signature 6:	fe58
  Additional Hang Signature 7:	fe58daf915a4ea846fce491c0d4f043f
----------------------------------------------------------------------------

I'm also curious why when uploading a picture to tumblr it doesn't go to the last folder you left off on like in firefox.
Which is annoying becaue you then have to constantly reload back into your previous folder to grab pictures.
Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:	AppHangB1
  Application Name:	chrome.exe
  Application Version:	52.0.2738.0
  Application Timestamp:	57394d1b
  Hang Signature:	7c8b
  Hang Type:	16904
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Hang Signature 1:	7c8b5f9e6eea25971a01a40ceefd162a
  Additional Hang Signature 2:	af40
  Additional Hang Signature 3:	af40a5e6a3611effb693b6334aca9d2d
  Additional Hang Signature 4:	7c8b
  Additional Hang Signature 5:	7c8b5f9e6eea25971a01a40ceefd162a
  Additional Hang Signature 6:	af40
  Additional Hang Signature 7:	af40a5e6a3611effb693b6334aca9d2d

Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:	AppHangB1
  Application Name:	chrome.exe
  Application Version:	50.0.2661.102
  Application Timestamp:	57329673
  Hang Signature:	d315
  Hang Type:	16904
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Hang Signature 1:	d3152e7207e5ff31ca147485f466604b
  Additional Hang Signature 2:	e77e
  Additional Hang Signature 3:	e77e0419ce06cf70edcc8c849d044f86
  Additional Hang Signature 4:	d315
  Additional Hang Signature 5:	d3152e7207e5ff31ca147485f466604b
  Additional Hang Signature 6:	e77e
  Additional Hang Signature 7:	e77e0419ce06cf70edcc8c849d044f86
Labels: -Needs-Review Needs-Feedback
Owner: ----
Unable to reproduce the above issue on latest chrome stable version '50.0.2661.102' on Windows 7 & 10. I would request you to try fresh installing chrome by deleting the user data from c drive. Which windows version you are using?

Appreciate your time and help.

Note: Do back up your data before doing fresh install.

Thank you!
Windows 7.
Project Member

Comment 15 by sheriffbot@chromium.org, May 25 2016

Labels: -Needs-Feedback Needs-Review
Owner: ashej...@chromium.org
Thank you for providing more feedback. Adding requester "ashejole@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review Needs-Feedback
Owner: ----
Have you tried the steps mentioned in comment #13?

Also, please try software removal tool 'https://www.google.com/chrome/cleanup-tool/' to clear any unwanted extension in the chrome.

Appreciate your help.

Thank you!
Cc: rnimmagadda@chromium.org
Labels: -Needs-Feedback
Status: WontFix (was: Unconfirmed)
Due to lack of user response we are closing this issue for now. Please feel free to file a new issue if you come across this issue again.

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