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Issue 608161 link

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Issue metadata

Status: WontFix
Owner: ----
Closed: Aug 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 2
Type: Bug



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WebGl run with hardware acceleration causes apparent GPU crash on opening video

Reported by jackanap...@gmail.com, Apr 30 2016

Issue description

UserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36

Steps to reproduce the problem:
1. Enable hardware acceleration in chrome://settings.
2. Open a YouTube video.

I have had hardware acceleration on chrome disabled for some time, and I enabled it through chrome://settings and chrome://flags in order to use WebGl. I think this is the cause of the issue. 

What is the expected behavior?
The YouTube video should play normally.

What went wrong?
The screen goes blank and the computer no longer responds to keyboard inputs. Everything else appears to function normally and sounds continue to play.

Crashed report ID: I hadn't enabled chrome://crashes. I'll try and reproduce the crash in order to log it, and if possible update this report

How much crashed? Whole browser

Is it a problem with a plugin? Yes WebGl, I think

Did this work before? No 

Chrome version: 49.0.2623.87  Channel: stable
OS Version: Debian 7
Flash Version: Shockwave Flash 21.0 r0

Attached is chrome://gpu with 3d acceleration disabled, and I don't have a full copy of it with it enabled, but the top section looks like this:

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Rasterization: Software only. Hardware acceleration disabled
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
WebGL: Hardware accelerated

My workaround is to disable the 3d acceleration.
 
gpu.html
45.6 KB View Download
I include the outputs of chrome://gpu with and without 3d acceleration enabled. Unfortunately, Chrome doesn't recognise that it's caused my GPU to crash and continues running as normal, so chrome://crashes is of little use. 

My computer is a Lenovo X61s, and the GPU is I believe a GMA X3100.

gpu-with-acc.pdf
95.8 KB Download
gpu-no-acc.pdf
75.2 KB Download
Components: Internals>GPU>WebGL
Labels: Needs-Feedback
Unable to reproduce the issue on Linux Ubuntu 14.04, Windows 7, Mac 10.10.5 using 49.0.2623.87, latest stable 50.0.2661.94, canary 52.0.2721.0 as per steps in comment #0.

Please find attached screencast.

jackanapes12@Could you please check the issue by upgrading chrome to latest stable channel and update the thread if issue still persists.
608161.mp4
2.9 MB Download
Yep, still crashing as of 50.0.2661.94. 

My laptop isn't up to screencasting, it can't for some reason maintain a stable frame rate while doing that. I've recorded the screen with a camera, instead, link is here:

https://drive.google.com/file/d/0B9Ur8nP4eIfqaFlLWmRDVGt6NTQ/view?usp=sharing

Sorry about the terrible quality. The audio is directly from the sound card via a cable to my camera's mic input.

Comment 4 Deleted

Project Member

Comment 5 by sheriffbot@chromium.org, May 2 2016

Labels: -Needs-Feedback Needs-Review
Owner: ssamanoori@chromium.org
Thank you for providing more feedback. Adding requester "ssamanoori@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review Needs-Feedback
Owner: ----
Unable to reproduce the issue on Linux Ubuntu 14.04, Windows 7, Mac 10.10.5 using 49.0.2623.87, latest stable 50.0.2661.94, canary 52.0.2724.0.

jackanapes12@Could you please provide crash report id from chrome://crashes for further triaging the issue.
Unfortunately, Chrome doesn't recognise that it's caused my GPU to crash and continues running as normal, so chrome://crashes doesn't contain any record of it. Is there some way of otherwise logging it?
Project Member

Comment 8 by sheriffbot@chromium.org, May 5 2016

Labels: -Needs-Feedback Needs-Review
Owner: ssamanoori@chromium.org
Thank you for providing more feedback. Adding requester "ssamanoori@chromium.org" for another review and adding "Needs-Review" label for tracking.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Review
Owner: ----
Unable to reproduce the issue on Linux Ubuntu 14.04, Windows 7, Mac 10.11.4 using 49.0.2623.87, latest stable 50.0.2661.94, canary 52.0.2729.0 as per steps in comment #0.

jackanapes12@Could you please check the issue on clean profile and update the thread if issue still persists.
Hi! I had to replace my laptop recently, and the issue doesn't occur on the new one, even with the same settings/plugins. I'm sure of this because I just swapped my old hard disk across to the new laptop, and the error didn't occur when I tried to reproduce it. I think that means it was a problem with compatibility with that specific GPU, maybe?

Very sorry about that, I'm not sure if I can do any more to solve this now that it's no longer an issue.

Thank you for all the help!

Comment 11 by kbr@chromium.org, Aug 16 2016

Components: -Internals>GPU>WebGL Internals>GPU
Status: WontFix (was: Unconfirmed)
I don't think this was a problem with WebGL -- WebGL is not used when playing YouTube videos. Regardless, it's good to hear that things are working better with your new laptop. Closing as Not Reproducible.

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