WebGl run with hardware acceleration causes apparent GPU crash on opening video
Reported by
jackanap...@gmail.com,
Apr 30 2016
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Issue descriptionUserAgent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36 Steps to reproduce the problem: 1. Enable hardware acceleration in chrome://settings. 2. Open a YouTube video. I have had hardware acceleration on chrome disabled for some time, and I enabled it through chrome://settings and chrome://flags in order to use WebGl. I think this is the cause of the issue. What is the expected behavior? The YouTube video should play normally. What went wrong? The screen goes blank and the computer no longer responds to keyboard inputs. Everything else appears to function normally and sounds continue to play. Crashed report ID: I hadn't enabled chrome://crashes. I'll try and reproduce the crash in order to log it, and if possible update this report How much crashed? Whole browser Is it a problem with a plugin? Yes WebGl, I think Did this work before? No Chrome version: 49.0.2623.87 Channel: stable OS Version: Debian 7 Flash Version: Shockwave Flash 21.0 r0 Attached is chrome://gpu with 3d acceleration disabled, and I don't have a full copy of it with it enabled, but the top section looks like this: Graphics Feature Status Canvas: Hardware accelerated Flash: Hardware accelerated Flash Stage3D: Hardware accelerated Flash Stage3D Baseline profile: Hardware accelerated Compositing: Hardware accelerated Multiple Raster Threads: Disabled Rasterization: Software only. Hardware acceleration disabled Video Decode: Hardware accelerated Video Encode: Hardware accelerated WebGL: Hardware accelerated My workaround is to disable the 3d acceleration.
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May 2 2016
Unable to reproduce the issue on Linux Ubuntu 14.04, Windows 7, Mac 10.10.5 using 49.0.2623.87, latest stable 50.0.2661.94, canary 52.0.2721.0 as per steps in comment #0. Please find attached screencast. jackanapes12@Could you please check the issue by upgrading chrome to latest stable channel and update the thread if issue still persists.
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May 2 2016
Yep, still crashing as of 50.0.2661.94. My laptop isn't up to screencasting, it can't for some reason maintain a stable frame rate while doing that. I've recorded the screen with a camera, instead, link is here: https://drive.google.com/file/d/0B9Ur8nP4eIfqaFlLWmRDVGt6NTQ/view?usp=sharing Sorry about the terrible quality. The audio is directly from the sound card via a cable to my camera's mic input.
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May 2 2016
Thank you for providing more feedback. Adding requester "ssamanoori@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 4 2016
Unable to reproduce the issue on Linux Ubuntu 14.04, Windows 7, Mac 10.10.5 using 49.0.2623.87, latest stable 50.0.2661.94, canary 52.0.2724.0. jackanapes12@Could you please provide crash report id from chrome://crashes for further triaging the issue.
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May 5 2016
Unfortunately, Chrome doesn't recognise that it's caused my GPU to crash and continues running as normal, so chrome://crashes doesn't contain any record of it. Is there some way of otherwise logging it?
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May 5 2016
Thank you for providing more feedback. Adding requester "ssamanoori@chromium.org" for another review and adding "Needs-Review" label for tracking. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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May 9 2016
Unable to reproduce the issue on Linux Ubuntu 14.04, Windows 7, Mac 10.11.4 using 49.0.2623.87, latest stable 50.0.2661.94, canary 52.0.2729.0 as per steps in comment #0. jackanapes12@Could you please check the issue on clean profile and update the thread if issue still persists.
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May 13 2016
Hi! I had to replace my laptop recently, and the issue doesn't occur on the new one, even with the same settings/plugins. I'm sure of this because I just swapped my old hard disk across to the new laptop, and the error didn't occur when I tried to reproduce it. I think that means it was a problem with compatibility with that specific GPU, maybe? Very sorry about that, I'm not sure if I can do any more to solve this now that it's no longer an issue. Thank you for all the help!
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Aug 16 2016
I don't think this was a problem with WebGL -- WebGL is not used when playing YouTube videos. Regardless, it's good to hear that things are working better with your new laptop. Closing as Not Reproducible. |
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