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Issue metadata

Status: Verified
Owner: ----
Closed: May 2016
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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No Sound/Audio

Reported by drewm...@gmail.com, Apr 30 2016

Issue description

Chrome Version       : 50.0.2657.0
OS Version: 7975.0.0
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari 5: FAIL/Not Applicable
  Firefox 4.x: FAIL/Not Applicable
     IE 7/8/9: FAIL/Not Applicable

What steps will reproduce the problem?
Not sure and or there is no way to reproduce the problem. This issue currently exists on the Acer Chromebook 11.

What is the expected result?
Expected result is to be able to adjust the volume correctly using the function keys/volume keys or by using the using the volume slider.

What happens instead of that?
The volume stays mute and does not go up using the slider or the volume keys and the audio does not work and doesn't even make a sound.

If helpful, here is a list of the applied flags:
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/opt/google/chrome/chrome --ppapi-flash-path=/opt/google/chrome/pepper/libpepflashplayer.so --ppapi-flash-version=21.0.0.232-r1 --ppapi-flash-args=enable_hw_video_decode=1 --enable-fixed-position-compositing --enable-impl-side-painting --max-tiles-for-interest-area=512 --ui-enable-per-tile-painting --ui-prioritize-in-gpu-process --use-gl=egl --gpu-sandbox-failures-fatal=yes --enable-logging --log-level=1 --use-cras --enable-wayland-server --user-data-dir=/home/chronos --max-unused-resource-memory-usage-percentage=5 --login-profile=user --has-chromeos-keyboard --default-wallpaper-large=/usr/share/chromeos-assets/wallpaper/oem_large.jpg --default-wallpaper-small=/usr/share/chromeos-assets/wallpaper/oem_small.jpg --default-wallpaper-is-oem --guest-wallpaper-large=/usr/share/chromeos-assets/wallpaper/guest_large.jpg --guest-wallpaper-small=/usr/share/chromeos-assets/wallpaper/guest_small.jpg --enable-prefixed-encrypted-media --enterprise-enrollment-initial-modulus=14 --enterprise-enrollment-modulus-limit=18 --vmodule=screen_locker=2,webui_screen_locker=2,lock_state_controller=2,webui_login_view=2,power_button_observer=2,*ui/display/chromeos*=1,*ash/display*=1,*ui/ozone*=1,*zygote*=1,*plugin*=2,*chromeos/login/*=1 --login-user=drewmrk8@gmail.com --login-profile=1873c9e567370036611e924e441c2a22126bdaeb --flag-switches-begin --ash-enable-touch-view-testing --debug-packed-apps --enable-device-discovery-notifications --disable-audio-support-for-desktop-share --enable-new-bookmark-apps --enable-distance-field-text --enable-add-to-shelf --enable-alternative-services --enable-app-window-controls --enable-centered-app-list --enable-drive-search-in-app-launcher --enable-proximity-auth-bluetooth-low-energy-discovery --enable-embedded-extension-options --enable-experimental-accessibility-features --enable-experimental-app-list --enable-experimental-canvas-features --enable-experimental-web-platform-features --enable-extension-action-redesign --enable-fast-unload --enable-first-run-ui-transitions --ash-enable-fullscreen-app-list --enable-google-branded-context-menu --enable-grouped-history --enable-hotword-hardware --enable-icon-ntp --javascript-harmony --enable-link-disambiguation-popup --enable-md-extensions --enable-md-feedback --enable-md-policy-page --enable-message-center-always-scroll-up-upon-notification-removal --enable-new-app-list-mixer --new-profile-management --enable-offline-auto-reload-visible-only --enable-offline-auto-reload --enable-physical-keyboard-autocorrect --enable-pinch --enable-print-preview-register-promos --enable-quic --enable-request-tablet-site --enable-scroll-prediction --enable-settings-window --use-simple-cache-backend=on --enable-site-engagement-service --site-per-process --enable-spelling-feedback-field-trial --enable-suggestions-with-substring-match --enable-sync-app-list --enable-system-timezone-automatic-detection --enable-tab-audio-muting --enable-tcp-fastopen --top-document-isolation --enable-unsafe-es3-apis --enable-use-zoom-for-dsf=true --enable-video-player-chromecast-support --enable-web-app-frame --enable-wasm --enable-webfonts-intervention-trigger --enable-webgl-draft-extensions --enable-experimental-input-view-features --inert-visual-viewport --material-design-ink-drop-animation-speed=fast --media-router=1 --nacl-debug-mask=*://* --enable-network-portal-notification --enable-overlay-scrollbar --scroll-end-effect=1 --show-autofill-type-predictions --show-saved-copy=primary --enable-smooth-scrolling --enable-tab-for-desktop-share --top-chrome-md=material --wake-on-wifi-packet --enable-features=DownloadResumption,ExperimentalFramework,MaterialDesignHistory,OptInImeMenu,PrintPreviewDistiller,ScrollAnchoring,StaleWhileRevalidate2,V8Ignition,ViewsSimplifiedFullscreenUI,WebFontsInterventionV2,WebUSB,brotli-encoding --flag-switches-end --webrtc-stun-probe-trial=1/5/1/10/3/stun.l.google.com:19302/alt1.stun.l.google.com:19302/alt2.stun.l.google.com:19302///
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UserAgentString: Mozilla/5.0 (X11; CrOS x86_64 7975.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2657.0 Safari/537.36



 
I am on canary with the Toshiba Chromebook 2 and I can confirm that this is happening to me as well since I updated yesterday.
Version 52.0.2719.0.canary (64bit)
Platform 8255.0.0 (Official Build) canary-channel swanky
Firmware Google_Swanky.5216.238.5

Comment 2 by drewm...@gmail.com, Apr 30 2016

Glad to know I'm not the only one with this problem!

Comment 3 by drewm...@gmail.com, May 1 2016

This issue was fixed in:
Chrome Version: 52.0.2721.0
Platform Version: 8266.0.0
Status: Verified (was: Unconfirmed)

https://bugs.chromium.org/p/chromium/issues/detail?id=607740

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