Issue metadata
Sign in to add a comment
|
Error messages while creating new Gmail account from Sign-in screen |
||||||||||||||||||||||
Issue descriptionGoogle Chrome 51.0.2704.23 (Official Build) dev (32-bit) Revision 0 Platform 8172.9.0 (Official Build) dev-channel veyron_speedy What steps will reproduce the problem? (1) Create a new gmail account from Sign-in screen (2) At the end of user creation click 'I Agree' What do you see instead? 1. Sorry your email or password could not be verified. Please try again. (Attached screenshot) 2. Enter the new user gmail id and password. Error screen is shown. (Attached screenshot) 3. Click Next on the error screen. Sign-in screen is shown again. Now enter the user id and password again. New user is successfully logged in.
,
Apr 25 2016
Also repro this on 50.0.2667.0 (Platform 7982.0.0 link). The error shows up here: https://code.google.com/p/chromium/codesearch#chromium/src/chrome/browser/chromeos/login/existing_user_controller.cc&l=611. Selected log message: [oauth2_token_fetcher.cc(133)] Unrecoverable error or retry count max reached. State: 7, network error: 0, message: [oauth2_token_initializer.cc(40)] OAuth2TokenInitializer - OAuth2 token fetch failed [existing_user_controller.cc(45)] OAuth2 token fetch failed +xiyuan@ in case he saw this before. +alemate@ in case it might be related to the AccountId series CLs
,
Apr 25 2016
Sorry the version in #2 is 50.0.2657.0
,
Apr 25 2016
Did we get user name and password from the account creation flow? If not, we need to check with Gaia team. Otherwise, we can debug to see why it is rejected.
,
Apr 26 2016
It seems that the root cause is in Gaia side. Opened an issue in Buganizer: https://buganizer.corp.google.com/u/0/issues/28398036
,
May 9 2016
It has been fixed in https://buganizer.corp.google.com/u/0/issues/28398036.
,
May 13 2016
ChromeOS:7978.74.0/50.0.2661.103 |
|||||||||||||||||||||||
►
Sign in to add a comment |
|||||||||||||||||||||||
Comment 1 by x...@chromium.org
, Apr 25 2016