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Issue 605953 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Apr 2016
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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[Mac OS X] Chrome Remote Desktop Host v50.0.2661.22 package signing issue

Reported by jbm.li...@gmail.com, Apr 22 2016 
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.86 Safari/537.36

Steps to reproduce the problem:
1. Attempt to install the "Chrome Remote Desktop Host" package within the DMG image.

2. Finder gets stuck attempting to verify the package (see https://productforums.google.com/forum/#!topic/chrome/6ftuyPHzgbU for a screenshot).

What is the expected behavior?
Installer should start promptly.

What went wrong?
Package file might not have been signed properly, leading to Mac OS X Gatekeeper subystem to refuse to install it:

17:23% spctl -a -v /Volumes/Chrome\ Remote\ Desktop\ Host\ 50.0.2661.22/Chrome\ Remote\ Desktop\ Host.pkg
/Volumes/Chrome Remote Desktop Host 50.0.2661.22/Chrome Remote Desktop Host.pkg: rejected
source=no usable signature

Did this work before? N/A 

Chrome version: 50.0.2661.86  Channel: stable
OS Version: OS X 10.11.4
Flash Version: Shockwave Flash 21.0 r0

Comment 1 by jbm.li...@gmail.com, Apr 22 2016 

Actually, the relevant spctl(1) output is more likely to be the following:

18:41% spctl -vv --assess --type install /Volumes/Chrome\ Remote\ Desktop\ Host\ 50.0.2661.22/Chrome\ Remote\ Desktop\ Host.pkg
/Volumes/Chrome Remote Desktop Host 50.0.2661.22/Chrome Remote Desktop Host.pkg: accepted
source=Developer ID
origin=Developer ID Installer: Google Inc.

I suspect that command would return something different on a system where the package has not been whitelisted for an exception but I don't know for sure.

Comment 2 by rsesek@chromium.org, Apr 22 2016

Components: -Internals>Installer Services>Chromoting
Labels: Build-Official-Signing

Comment 3 by jbm.li...@gmail.com, Apr 22 2016 

I've been able to reproduce the issue of the Installer being stuck with a "Verifying "Chrome Remote Desktop Host.pkg" message, despite the package being assessed as accepted for installation (see attached screenshot).

Consequently, this is most likely not a code signing issue as originally suspected.
Screen Shot 2016-04-22 at 20.47.23.png
466 KB View Download

Comment 4 by jbm.li...@gmail.com, Apr 23 2016 

Nevermind, that seems to be a Mac OS X issue and not related to the package itself, see  https://productforums.google.com/d/msg/chrome/6ftuyPHzgbU/ekQ53kA9AgAJ and https://productforums.google.com/d/msg/chrome/6ftuyPHzgbU/BLSzvI0-AgAJ

This issue can be closed.

Comment 5 by ajnolley@chromium.org, Apr 26 2016

Status: WontFix (was: Unconfirmed)
►

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