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Issue metadata

Status: Archived
Owner: ----
Closed: Jul 2017
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Linux
Pri: 3
Type: Bug



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Cannot install Chrome on Ubuntu 16.04 LTS

Reported by kirbypet...@gmail.com, Apr 21 2016

Issue description

Chrome Version       : N/A
URLs (if applicable) :

What steps will reproduce the problem?
(1) Install fresh copy of Ubuntu 16.04 LTS on AMD 64bit system
(2) Open firefox, download chrome from https://www.google.com/chrome/browser/desktop/
(3) Saves to file with name google-chrome-stable_current_amd64.deb
(4) Open file. Click Install. 

What is the expected result?
Chrome should have installed.


What happens instead?
Chrome did not install. Instead, nothing happened. A loading icon appears in the icon tray, but does nothing.


Please provide any additional information below. Attach a screenshot if
possible.


I have attached a screenshot of my syslog, which contains an error I believe is relevant to this issue. I have also added the relevant portion of the syslog below:

Apr 21 09:10:56 peterjkirby-desktop gnome-session[1622]: (gnome-software:1902): Gs-WARNING **: State change on (null) from available to installed is not OK
Apr 21 09:13:20 peterjkirby-desktop AptDaemon: INFO: InstallPackages() was called: dbus.Array([dbus.String('google-chrome-stable')], signature=dbus.Signature('s'))
Apr 21 09:13:20 peterjkirby-desktop org.debian.apt[756]: 09:13:20 AptDaemon [INFO]: InstallPackages() was called: dbus.Array([dbus.String('google-chrome-stable')], signature=dbus.Signature('s'))
Apr 21 09:13:20 peterjkirby-desktop gnome-session[1622]: (gnome-software:1902): GLib-CRITICAL **: g_variant_new_string: assertion 'string != NULL' failed
Apr 21 09:13:20 peterjkirby-desktop AptDaemon.Trans: INFO: Queuing transaction /org/debian/apt/transaction/c9d2444cabce485c9f79a6d50826f014
Apr 21 09:13:20 peterjkirby-desktop org.debian.apt[756]: 09:13:20 AptDaemon.Trans [INFO]: Queuing transaction /org/debian/apt/transaction/c9d2444cabce485c9f79a6d50826f014
Apr 21 09:13:20 peterjkirby-desktop AptDaemon.Worker: INFO: Simulating trans: /org/debian/apt/transaction/c9d2444cabce485c9f79a6d50826f014
Apr 21 09:13:20 peterjkirby-desktop org.debian.apt[756]: 09:13:20 AptDaemon.Worker [INFO]: Simulating trans: /org/debian/apt/transaction/c9d2444cabce485c9f79a6d50826f014
Apr 21 09:13:21 peterjkirby-desktop AptDaemon.Worker: INFO: Committing packages: dbus.Array([dbus.String('google-chrome-stable')], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s'))
Apr 21 09:13:21 peterjkirby-desktop org.debian.apt[756]: 09:13:21 AptDaemon.Worker [INFO]: Committing packages: dbus.Array([dbus.String('google-chrome-stable')], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s')), dbus.Array([], signature=dbus.Signature('s'))
Apr 21 09:13:21 peterjkirby-desktop gnome-session[1622]: (gnome-software:1902): Gs-WARNING **: failed to call gs_plugin_app_install on apt: GDBus.Error:org.debian.apt.TransactionFailed: error-no-package: Package google-chrome-stable isn't available
Apr 21 09:13:21 peterjkirby-desktop gnome-session[1622]: (gnome-software:1902): Gs-WARNING **: State change on (null) from available to installed is not OK



 
Screenshot from 2016-04-21 09-19-56.png
996 KB View Download
Cc: durga.behera@chromium.org
Labels: TE-NeedsTriageFromMTV OS-Linux
Unable to reproduce the issue on Ubuntu 14.04 either downloading the Chrome stable manually from FireFox(50.0.2661.94) or using below command to auto install.
$ sudo get-apt install google-chrome-stable

Can anyone from MTV take a look into this if you have Ubuntu 16.04.
Correcting the command.

$sudo apt-get install google-chrome-stable
Components: Build
Labels: Build-Official
Project Member

Comment 4 by sheriffbot@chromium.org, Jul 25 2017

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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