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Issue metadata

Status: Duplicate
Merged: issue 347258
Owner:
Last visit > 30 days ago
Closed: May 2016
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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OSX managed printer name shows incorrect name in print dialog window.

Reported by jfarn...@aos92.org, Apr 19 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

Steps to reproduce the problem:
1. install a printer using managed preferences in OSX. Printers installed by IP, bonjour or other methods do not have this issue.

2. Print to one of the managed printers. Printer name shows up correct the first time.

3. Go back to print dialog as if you were going to print again, printer name under recent destination and other destinations shows up as mcx1, mcx2. mcx3 etc based on the mangaged name not the actual printer name defined in the printer manager in osx.

If you choose use system print dialog the printer names show up as expected.

What is the expected behavior?
The printer should come up as it name in the OSX printing system not as the MCX (managed preferences) name. 

What went wrong?
See attached screen shots. The printer in the screen shots was actually named wshs-media-laser but showed as MCX_10 under recent destinations and local destination. 

I attached the Settings_for_WSHS_Student_Printers_.mobileconfig file which installs the printers, it can easily be installed on any mac for testing of the bug. 

Did this work before? No 

Chrome version: 50.0.2661.75. 64 bit  Channel: stable
OS Version: 10.10.5
Flash Version: Shockwave Flash 21.0 r0
 
Screen Shot 2016-04-19 at 4.00.38 PM.png
51.6 KB View Download
Screen Shot 2016-04-19 at 4.00.30 PM.png
43.7 KB View Download
Settings_for_WSHS_Student_Printers_.mobileconfig
5.6 KB Download
Cc: cawarren@chromium.org
Components: -UI Services>CloudPrint
Components: -Services>CloudPrint Internals>Printing
Owner: bblietz@chromium.org
This appears to be an issue with Chrome and not Cloud Print.  Moving to Printing component.
Status: Assigned (was: Unconfirmed)
Duplicate of  bug 347258 ?
Mergedinto: 347258
Status: Duplicate (was: Assigned)

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