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Issue metadata

Status: Archived
Owner: ----
Closed: Dec 2017
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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On a network with no internet access, Google Drive/Docs/Sheets does not work even in offline mode

Reported by j.bl...@oneblack.in, Apr 18 2016

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36
Platform: 7834.70.0/7834.71.0

Example URL:
docs.google.com

Steps to reproduce the problem:
1. Enable offline mode in Google Drive, as described here : https://support.google.com/chromebook/answer/2809731?hl=en
2. Connect  to a wifi/ethernet network which is not connected to the internet.
3. Attempt to view/edit documents, by double-clicking on a locally saved offline file in the File Manager App.

What is the expected behavior?
Since offline mode is enabled, docs.google.com should allow users to edit documents offline.

What went wrong?
Though Offline Mode is enabled, the browser attempts to load docs.google.com off the Internet, and complains that there is no Internet connection. 

Did this work before? No 

Chrome version: 49.0.2623.112  Channel: stable
OS Version: 
Flash Version: 

In the situation described here, the customer has a few restricted wifi networks(on a few floors in his facility) that provide access to the intranet but are not connected to the internet.
Since there is no internet, Google Drive/Docs should work in offline mode. But in reality, Offline Mode seems to work fine only when the wifi is explicitly disconnected or disabled. (But here, the customer wishes to access intranet websites when connected to such networks, so the wifi cannot be disabled.)

This issue is holding up a 200+ chrome device purchase.
 
Components: -Internals>Network Platform>Apps Platform>Apps>FileManager>Drive
This probably isn't a net stack issue. Triaging to platform apps.
Labels: Pri-3
Project Member

Comment 3 by sheriffbot@chromium.org, Dec 11 2017

Status: Archived (was: Unconfirmed)
Issue has not been modified or commented on in the last 365 days, please re-open or file a new bug if this is still an issue.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

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