My extension is still not showing under that category, I have been informed by chrome webstore support that the reason it is being hidden from that category is because it is using Youtube videos in the "Link to a YouTube video" section and that those videos have ads on them. The problem with this is I have no control over whether or not Youtube ads are displayed on youtube videos, also the fact that this behaviour is not documented anywhere, i.e that you should not use Youtube videos even though the webstore dashboard has the ability to add them, unless you want your extension to mysteriously disappear from the category listing with no warning

Please can somebody fix this? either remove the ability to add youtube videos, or disable ads on youtube videos that get shown in the webstore. This doesn't seem like rocket science to me.

My extension has been removed from its category listing page, and the number of views and installs that the extension has received since then has plummeted to approximately a sixth of the original daily rate.

James - Please read the whole ticket.  User suggested "either remove the ability to add youtube videos, or disable ads on youtube videos that get shown in the webstore", these look like feature request.

@st333v, is your extension still not showing in the expected category?

james, the extension in question was taken down by google, due to a trademark infringement claim from Facebook. Despite me fixing the trademark issue, google will not re-instate the specific extension, they are saying its up to Facebook to give the go ahead whether or not they will allow it back in the webstore, and they are not responding to emails. I do not think this is fair, as there is no trademark infringement any more as i fixed the issue, but Facebook are deliberately not responding to keep it out of the webstore.

In the meantime, i decided i waited long enough, its been over 4 months now, so I have uploaded a new version of the extension. The new version has a similar problem to this issue i reported for the old extension.

The extension is extremely popular, it has over 48,000 users (the original version had over 180,000 users, and they havent all yet transitioned to using the new version yet), it also has around 839 5 star reviews (with an average star rating of 4.99), and yet it appears right at the bottom of the "social & communication" category (just above the extensions that do not have an approved promotional tile)


i cannot understand why this is the case as it is a lot more popular and has more 5 star reviews than the vast majority of extensions that get listed above it in the "Social & Communication" category, it seems someone has added some kind of manual penalty to my extension, could it be facebook's influence? or someone at google just doesnt like me or my extension?

i have opened a new issue for this at https://bugs.chromium.org/p/chromium/issues/detail?id=659073&can=4&q=&colspec=ID%20Pri%20M%20Stars%20ReleaseBlock%20Component%20Status%20Owner%20Summary%20OS%20Modified

actually, i just double checked my new version of the extension and it is also absent from the social and communication category,.... very weird indeed... can you please look into this? 

the new extension is at https://chrome.google.com/webstore/detail/fbfluffbustingpurity/nmkinhboiljjkhaknpaeaicmdjhagpep

james, any news on this please???

Hi,
One of the things that can cause extensions to be demoted in store rankings is when the screenshots have video previews with pre-roll ads. Have you tried turning off ads in your video previews? 
https://support.google.com/youtube/answer/6332943

the videos are not under my control, therefore i cannot turn the ads off.

as google owns youtube and the webstore, why dont you just automatically 
turn the ads off if its such a problem

this is insane, where is this documented?


On 11/11/2016 17:55, ja… via monorail wrote:

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i did an experiment and removed the youtube video that was display ads, 
but my extension is still listed right at the bottom of the category, 
can you please look into this further and help me out here?

why allow youtube videos to be added to extension listings, if you are 
then going to penalise the extension for doing just that?

it doesnt make any sense....


On 11/11/2016 17:55, ja… via monorail wrote:

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@James, i have now removed both videos from the extension listing, so there are now no videos there at all, and yet my 4.98 star extension with over 54,000 users is still listed at the bottom of the "social and communication" category listing way below extensions with a single star and a handful of users, what is going on here? please fix this bug!

Hi there --

The ranking change takes some time, but should be in effect now. Please check again and re-open this bug if you are still experiencing problems.

Regarding your previous question about automatically turning off ads for video previews, the Webstore team is indeed considering a future change to restrict developers from enabling ads in video previews. This is not a trivial change though. If the team decides to implement it, it would likely ship with a new version of the developer dashboard.

Best,
James

the thing is, I did *not* enable ads in video previews. i had no control 
over whether or not ads were displayed on the videos,

only google and the video channel owner has the ability to decide 
whether or not they have ads on their videos.


On 15/11/2016 18:20, ja… via monorail wrote:

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well my extension has moved up the category listing, but it still seems 
to have some kind of artificially applied penalty as it always stays 
around the same place in the category listing, quite far from the top, 
whereas fake/scammy extensions

such as "Social Profile view notification"

https://chrome.google.com/webstore/detail/social-profile-view-notif/pegkceflonohbcefcbflfpficfkmpeod

and "Profile Visitors for Facebook"

https://chrome.google.com/webstore/detail/profile-visitors-for-face/ihjbpjahiibmjdlcgodcnmpelpmilamk

are always listed near the top of the listing, and alwyas higher than my 
extension, despite my extension having a higher rating, and being a 
legitimate extension that actually works and does not mislead its users



On 15/11/2016 18:20, ja… via monorail wrote:

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