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Issue 601485 link

Starred by 3 users
Status: Duplicate
Merged: issue 591137
Owner: ----
Closed: Apr 2016
Cc:
rsesek@chromium.org
thestig@chromium.org
█ shrike@chromium.org
mac-bugs-priority@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 1
Type: Bug-Regression



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[Regression] Fonts don't render correctly in Chase's statement PDFs in Chrome 50

Project Member Reported by kbr@chromium.org, Apr 7 2016 
Version: 50.0.2661.49 (Official Build) beta (64-bit)
OS: Mac OS X 10.11.3

What steps will reproduce the problem?
(1) Visit www.chase.com (assumes you have an account there)
(2) View a credit card statement online

What is the expected output?

Expect to be able to read it with Chrome's built-in PDF viewer.

What do you see instead?

Instead, most of the text doesn't render correctly. See the attached screenshot (which doesn't contain any personal information).

This has been happening for a while -- at least a few weeks. Apologies for not having reported it sooner.

Please email me if you need a sample PDF which is broken.
Screen Shot 2016-04-07 at 8.49.13 AM.png
388 KB View Download

Comment 1 by shrike@chromium.org, Apr 7 2016

Cc: shrike@chromium.org
krb@ - what exactly is the problem you're seeing? You say most of the text doesn't render correctly but in the screenshot it looks like most of it is rendered correctly?

What does it look like if you open in Preview?

Comment 2 by rsesek@chromium.org, Apr 7 2016 

I've seen this with Vanguard trade confirmations as well.

shrike: The entire upper part of the PDF is missing text (it's rendered as those faint dots).

Comment 3 by shrike@chromium.org, Apr 7 2016 

I saw the upper portion but didn't want to lead the witness, as it were.

Are we sure this is not a security precaution? That's why I'm wondering what Preview shows.

Comment 4 by rsesek@chromium.org, Apr 7 2016 

Preview renders the file fine. In the screenshot, the rendering is broken in 50.0.2661.66 (Official Build) beta (64-bit).

The file renders fine for me on 51.0.2700.0 (Official Build) dev (64-bit).
Screen Shot 2016-04-07 at 12.59.33 PM-r.png
193 KB View Download

Comment 5 by shrike@chromium.org, Apr 7 2016 

kbr@ - please e-mail me a PDF which demonstrates the problem (or rsesek@, but I assume you won't want to send your vanguard one).

Comment 6 by kbr@chromium.org, Apr 7 2016

Cc: rsesek@chromium.org
shrike@: thanks for looking into this. I've shared a statement on Google Drive with you personally. Please tell me whether you can reproduce the problem with it. It renders fine in Preview.

Comment 7 by shrike@chromium.org, Apr 7 2016

Cc: thestig@chromium.org
Labels: -M-50 -Type-Bug -ReleaseBlock-Stable Type-Bug-Regression
Mergedinto: 591137
Status: Duplicate (was: Untriaged)
Summary: [Regression] Fonts don't render correctly in Chase's statement PDFs in Chrome 50 (was: Fonts don't render correctly in Chase's statement PDFs in Chrome 50)
The PDF problem is not present in the current Canary. It looks like the problem was fixed between 51.0.2671.0 and 51.0.2672.0, in a roll of PDFium.
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